VICTORIA VARGAS
**** *** ****, ******, ***** ****7 | Cell: 214-***-**** | ***************@*****.***
Human Resources/Safety/Training - Business Development Professional
Extensive background in Human Resources, Safety, Training and Development; including extensive recruiting, employee retention, staff development, mediation, human resource policies development and legal compliance in accordance with State and Federal regulations.
Bilingual in Spanish (speak, read and write)
OSHA Train-the-Trainer Certification
Certified Safety Health Official (CSHO)
Demonstrated success in negotiating win-win compromises, developing teambuilding programs, and writing materials and policies.
PROFESSIONAL WORK EXPERIENCE
Texas Employment Law
Mediation & Advocacy
HRIS Technologies
HR Policies & Procedures
Staff Recruitment & Retention
Employee Relations
Benefits & Payroll Administration
Safety & Health Compliance
Orientation & On-Boarding
Performance Management
Organizational Development
Workers’ Compensation
CARLTON STAFFING, IRVING, TX
05/10/2011 – 01/27/12
SALES REPRESENTATIVE
Prospecting and generating leads through in-person visits, telephone and cold calling.
Spearhead the development of effective marketing/sales campaigns to prospects.
Maintain, service and grow our existing client database.
Actively participating in local networking organizations to increase business opportunities.
Act as a liaison between our customers and internal staff.
Maintain effective documentation and tracking sales activity.
BUSINESS INK, FT. WORTH, TX (previously IWCO Direct and Transcontinental Direct)
11/05/2007 – 09/30/2010
HUMAN RESOURCES/SAFETY MANAGER
KEY RESULTS:
Improved Labor compliance from 15% to 95% by conducting various internal audits and training consisting of and not limited to EEO, OFCCP, FMLA, Immigration and HIPPA Compliance.
Improved Safety compliance from 35% to 92% by developing various safety programs, materials and conducting all appropriate OSHA training.
Educated, trained and provided support to operations in the development and execution of consistent human resources, and safety management programs created in both English and Spanish reducing workers’ compensation costs and consistently improving morale.
Expedited in record time all benefit deadlines during open-enrollment and two separate acquisitions while complying with Section 125 and COBRA regulations.
HUMAN RESOURCES HIGHLIGHTS:
Provided counsel, leadership, analysis, and supported on the full range of human resources issues for 220 employees.
Supported turn-key due diligence evaluation of acquisitions, to assess work force, right-sized staffing targets for organization, criteria for retention of personnel, criteria for termination of personnel, assessment of legacy compensation and benefit program.
Prepared and handled all of the materials for grievance hearings, severances, arbitration’s, EEOC Complaints and OFCCP Desk Audit.
Established and lead progress against Human Resources priorities for the business with a strong focus on Succession Planning, Talent Management, Applicant Tracking, and Recruitment to support growth in a lean manufacturing environment. Developed all job descriptions within the business unit.
Payroll and Benefits Administration, all temporary staffing negotiations and personnel, responsible for all the Administrative Staff, Maintenance, Janitorial Staff and Vendor Management.
HANSON BUILDING MATERIALS AMERICA, GRAND PRAIRIE, TX
02/2002 – 11/2007
CORPORATE SAFETY & HEALTH SENIOR TRAINER
KEY RESULTS:
Reduced accidents by 82% by creating a New Hire Safety and Health Orientation Program and training over 1600 non-exempt and exempt employees throughout all the manufacturing facilities in the United States in both English and Spanish.
Primary Responsibilities: Developed and delivered all the required Safety and Health training for all exempt and non-exempt employees. Implemented company safety policies; by establishing and managing safety programs that met and exceeded all current standards. Represented the company in safety matters pertaining to internal and external activities; reviewed interprets and provided assistance on all safety regulations and standards.
Created and coordinated the contents of all training materials including Handouts, Manuals, Tests, Presentations and hands-on training.
Analyzed training needs with various levels of management to improve productivity and safety.
Conducted project safety audits through reviews and analysis in performance of safety records and safety inspections.
Assisted and where appropriate coordinated the response and correction of significant safety events such as serious injury or illness, fatalities, regulatory action, etc.
Interacted with counsel regarding all OSHA citations and accident investigations.
HUMAN RESOURCES GENERALIST
02/2002 – 04/2005 (Promoted into Corporate Safety & Health)
Primary Responsibilities:
Responsible for workplace issues for 500 non-exempt and exempt employees throughout the manufacturing plants within the Grand Prairie area that involved all aspects of all aspects of Human Resources.
Recruiting
Payroll and Benefits Administration
Workers’ Compensation
Safety Training
Vendor Management
Temporary staffing negotiations and temporary personnel.
TEJAS TEXTURED STONE, INC. & PLANO CAST STONE, INC., PLANO, TX
08/1998 – 02/2002
OFFICE MANAGER/INSIDE SALES
Sales Accomplishments:
Consistently achieved highest inside sales averages (out of 4 servers) by thoroughly knowing the product, up-selling orders and demonstrated success in negotiating win-win compromises.
Responsibilities:
Responsibilities include job account prospecting, working with both Commercial and Residential Clientele for the sale of manufactured cast stone and textured stone. Provide account ownership to include sales activity, customer service and order entry. Log and maintain accurate and up to date customer information into the system. Generate weekly sales reports and present status in weekly sales meeting.
Scheduled and tracked all transportation and shipments.
Conducted customer service complaint resolution at the highest company expectations.
Built new relationships with existing and new clients.
Designed and administered benefits programs to gain importance as employer-provided benefits account for a growing proportion of overall compensation costs, and as benefit plans increase in number and complexity.
Handled all office management responsibilities that included and not limited HR functions, Accounts Payable, Accounts Receivables, Building Maintenance and Payroll Administration.
EDUCATION AND CERTIFICATIONS
Notary Public, State of Texas
Expires April 29, 2014
Texas A&M University –
OSHA Certified Safety & Health Official (General Industry #3231) 2005 – 2014
Texas A&M University –
OSHA Safety & Health Train-the-Trainer Certification (#G0034767)
03/2005 – 08/2014
Texas A&M University –
OSHA Certified Safety & Health Official (Construction #3230)
03/2005 – 08/2010
Collin County Community College, McKinney, TX
01/1989 – 12/1989
REFERENCES
Excellent references available upon request.