Customer Service Sales
Resume:
Sabine Bernhardt
Apt. ***
Hollywood, FL 33021
***************@*****.***
Objective
Seeking a challenging position with a growth oriented organization where my skills and knowledge will be fully utilized.
Education
University of Nevada, Las Vegas
Bachelor of Science in Hotel Administration
Summary of Qualifications
Excellent customer service and organizational experience
Management and supervisor experience
Extensive Sales experience
Fluent in English and German
Intermediate in Spanish and French
Able to work in a team focused environment or independently
Work well under pressure and without supervision
Proficient in MS Office 2003/2007 & 2010, Excel, PowerPoint, Access and Internet
Experience
11/2007-08/2012 ITT Technical Institute Miami, FL
Career Services Specialist
• Execute high volume of outbound calls to employers and students
• Receive inbound calls from prospective employers, students and graduates
• Follow up on employment leads and set appointments
• Discover prospective employer’s needs and overcome objections
• Actively involved in the Community Outreach by attending local networking events
• Obtain new employer contacts in person or by phone
• Meeting a weekly quota of visits and employments per week
• Assist with professional development activities
• Coordinate and conduct resume preparation, interviewing technique, job search/research and other career development sessions in the classroom
• Assist with preparation and attend orientation, graduation, program advisory meetings and special events like job fairs and student appreciation days
• Track and document the graduates employments
06/2005-08/2006 People First, Inc. Fort Lauderdale, FL
Recruiter
• Build and maintain relationships with clients and candidates
• Participate in all networking events
• Prospect and develop new accounts
• Screen and identify new candidates
• Responsible for background checks, credit and reference checks
• Actively involved in the entire recruiting process from initial interview until the first day of work
• Participate in Community and College job fairs
• Develop and maintain a candidate database
11/2002-04/2005 Keiser College Miami, FL
Admissions Counselor
• Meet weekly enrollment quota
• Execute high volume of outbound calls
• Follow up on leads and referrals and schedule appointments
• Perform initial interview and career counseling with prospective students
• Process inquiry to final enrollment
• Enroll new and re-entry students
• Work closely with Financial Aid and Education
• Participate in student orientations and open houses
02/2001-10/2001 Jones College Miami, FL
Admissions Representative
• Meet weekly enrollment quota
• Execute high volume of outbound calls
• Follow up on leads and schedule appointments
• Counsel prospective students about programs
• Enroll new and re-entry students
• Work closely with Financial Aid and Education
• Actively involved in the class registration of new students
• Participate in all student orientations & open houses
• Update all records
02/2001-10/2001 Coastal Hotel Group Miami, FL
Sales and Reservations Agent
• Support the Sales Department and the Director of Sales
• Collect payments and follow up on payments in a timely manner
• Prepare proposals and contracts
• Coordinate group activities and special requests
• Sell and up sell packages
• Follow up on inquiries
References are available upon request
Contact this candidate