Quality Assurance Project

Ronald A. Sandifer

**** ***** **

Chicago, IL ***20

Cell: 912-***-****

Email: ********@*****.***

OBJECTIVE: To obtain an IT position that utilizes my educational and technical skills to diversify

my career in a growing IT organization.

EDUCATION: South University: October 2010-April 2012

Master of Science in Information Systems & Technology (G.P.A: 3.5)

SKILLS OBTAINED

. Principles of Systems Development

Designing object-oriented programming models to execute effective test plans.

Modeling quality assurance and developing structure environments to design quality projects.

Implementing engineering methodologies to structure objected-oriented analysis.

Creating and implementing IS life cycle models to manage requirements for software development. Project Management

Implementing effective tools and techniques for successful management of IT projects.

Assessing SDLC methodologies and quality assurance metrics to managing project activities.

Creating effective project proposals, contracts, and documentation to outline project deliverables.

Managing project planning, scheduling, risk management, cost management, and effective project controls needed for a project.

WAN Installation Administration 335

Configuring Cisco routers and switches to integrate multiple network operating systems.

Installing routers to workstations to ensure connectivity and backing up configuration files.

Troubleshoot network connectivity issues by sniffing network traffic to resolve problems. Enterprise Network Management

Designed network topologies that describe an operational WAN.

Installed network services FTP, SMTP, VPN, and DMZ to manage a WAN.

Configured routers and integrated routing protocols OSPF, RIP and EIGRP.

Troubleshooting network routers to deliver

functionality to WAN.

Employment

RonMoe Consulting Services, LLC. Savannah, GA

IT Specialist 06/2010-07/2012

Created active directory accounts with proper security permissions for multiple users.

Imaged computers to restore corrupted hard drives from malicious viruses.

Troubleshoot network connectivity with wireless routers to deliver reliable functionality.

Implemented backup software to backup servers to restore needed applications and documents.

Configured email accounts and troubleshoot technical problems for related email functions.

Installed Windows server 2003 along with necessary maintenance for impeccable performances.

Dexis Dental Imaging, LLC Atlanta, GA

Technical Analyst 04/2007-05/2010

Documented technical complaints for x-ray equipment and processed replacement units for offices.

Installed dental software and configured x-ray equipment for office use.

Guided dental associates on effective techniques to deliver diagnostic x-ray exams and complete workflows.

Maintained clients’ needs and delivered company adherence policies for proactive exposure.

Troubleshoot malfunctioned x-ray equipment and expeditiously resolved technical issues.

Remotely accessed imaging software to enhance and manipulate cosmetic digital images per client requests.

Escalated unresolved technical issues to level 2 and followed up with offices until the issues are resolved.

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