Customer Service Manager

`Charles A Moss

**** ****** **** **

Decatur, GA U.S 30034

Tel: 404-***-****

Cell: 678-***-****

********@*********.***

OBJECTIVE

To obtain a position in a successful company where I can grow and provide excellent service.

WORK EXPERIENCE

Charles Vending Service, Decatur, GA U.S

Owner/Manager 09/2008 - Present

Providing vending services for all business and companies, vending machines, candy machines, cleaning products, children party services, and more. Owned and operated by Charles Moss for the last two and half years.

Emory University, Decatur, GA U.S

Building Services 09/2007 - 04/2009

Cleaned Building, Insured building was secured, building resets, assisted customers with excellent customer service

Kroger Company, Atlanta, GA U.S

Produce Manager 09/2000 - 10/2008

Managed department, created weekly schedule, monthly inventory of goods sold, stocking, profit and lost statements, ordering, shipping and receiving of goods, training and development of new associates, forklift and electric and manual pallet jack experience, store resets, customer service, etc.

EDUCATION

Cedar Grove High School Ellenwood, GA U.S

Academic Diploma in Business, GPA: 3.5 1994 - 1998

Graduate with an Academic Diploma, a member of Who's Who of America, was a certified conflict mediator, and was involved in the school basketball ball team as a player.

Georgia Perimeter College Decatur, GA U.S

Associates degree in Business Administration, GPA: 3.4 2001 - 2003

University of Phoenix Sandy Springs, GA U.S

Criminal Justice in Criminal Justice law, GPA: 3.6 2009 - Present

SKILLS

Proficient in Microsoft word, excel, office, power point, can type 35 wpm, customer service experience, retail management experience, shipping and receiving experience, forklift, electric and manual pallet jack experience, inventory, Profit and lost statements, ordering product, RF handheld experience, stocking, merchandising experience.

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