Warehouse Operations Manager

Fernando Orellana Home: 631-***-**** *** Avenue A Cellular: 516-***-****

Holbrook, NY 11741 E-mail: ***********@***.***

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Profile: More than 15 years of progressive experience and responsibilities managing warehousing and distribution operations for industries that include; manufacturing, wholesale, retail and e-commerce. Process/systems orientation with comprehensive knowledge and experience managing materials flow, receiving, shipping, pick/pack, transportation and inventory control in complex, time sensitive settings.

Experience:

2011-2012 US NON WOVENS CORPORATION-BRENTWOOD, NY

WAREHOUSE OPERATIONS MANAGER

Directly responsible for managing Operations across the company’s warehousing, manufacturing and distribution facilities. Manager in charge of operational efficiency, safety, security and for supervising the activities of 45 employees including 5 supervisors and 3 data entry personnel for this manufacturer and distributor of private label consumer goods.

2009-2010 GOURMET FACTORY-HAUPPAUGE, NY

OPERATIONS MANAGER

Manager in charge of Warehouse Operations, Production Department, facilities and fleet maintenance.

Responsible for directing the activities of the Warehouse Manager, Production Manager, Inventory Control Supervisor and Data Entry clerk for this importer and distributor of food products.

G.A.L. MANUFACTURING CORPORATION- BRONX, NY

2006 – 2009 WAREHOUSE OPERATIONS MANAGER

Directly responsible for overall facilities, warehouse operations, inventory control functions, and for directing the activities of 25 employees including; material handlers, truck drivers, supervisors and data entry personnel for this multi-site manufacturer/distributor of elevator components.

Project manager responsible for designing the current warehouse layout and for directing the selection and construction of all storage systems, conveyance equipment and support fixtures.

Successfully completed the project under budget and ahead of schedule, effectively establishing over 900 physical/systems updated locations on 2 floors of this 60,000 sq. ft. warehousing facility.

Improved overall inventory accuracy and visibility from 65% to 95% through initiatives that focused on organization, analysis and identification of system record errors and missing item master data. Sustained inventory integrity improvements by establishing formal processes for receipt of goods, incoming verification, order processing and cycle counting.

Established performance metrics and Customer Service standards that resulted in dramatic improvements in order requisition processing time from 24/48 hours to an average of 2 hours. Inbound shipment processing went from an average of 1 week to 1 day.

Partnered with the Technology group to develop a system for delivery of finished goods that reduced customer waiting time from an average of 2 hours to 15 minutes.

Formed strong partnerships with key suppliers and gained collaboration on product identification and packaging issues resulting in reduced labor and improved time to market of products.

2004 – 2006 LANGER INC. DEER PARK, N.Y.

WAREHOUSE OPERATIONS MANAGER

Responsible for managing the activities of warehousing, shipping, receiving and pre-production and for supervising a team of 18 employees including material handlers, order pickers, quality control, supervisory, data entry and production personnel for this manufacturer/distributor of medical devices.

Re-designed existing warehouse layout and increased storage capacity by 30% enabling the elimination of an off-site 15,000 sq. ft. storage facility with concurrent staff reduction from

24 to 18 employees.

Evaluated work-flow methods and tools, added computerized work stations, conveyors and material handling equipment resulting in improved efficiencies and productivity.

Implemented a skills assessment and training program for warehouse and production personnel that produced a more knowledgeable, disciplined, cross-functional team.

Partnered with the Customer Service Department to design a process for tracking errors that provided key information and facilitated corrective action. Over time this process effectively reduced shipping errors to less than 1%.

Introduced a replenishment program in partnership with the Production Manager that resulted in reduced downtime for technicians and minimized work-flow interruptions.

2002 – 2003 HASTINGS TILE & BATH COMPANY, INC. FREEPORT, N.Y.

WAREHOUSE MANAGER

Manager in charge of warehousing, transportation and general inventory movement for this importer/distributor of high-end tile and bath products and accessories.

Re-organized inventory based on usage history and provided data that assisted the CFO in identifying and disposing of obsolete items.

Implemented productivity and accountability measures and introduced efficient processes for product receipt, storage, packing and shipping. These efforts facilitated the reduction of personnel from 14 employees to 6.

Revised packing methods, partnered with transportation providers and reduced damaged freight claims by 75%.

1998 – 2001 L&H VITAMINS.COM INC., LONG ISLAND CITY, N.Y.

WAREHOUSE MANAGER

Direct responsibility for managing warehouse operations and for the activities of over 120 employees by providing sound leadership and direction to a team of front line supervisors and team leads. Monitored the activities of receiving, order processing, quality control, data entry, packing, and shipping.

Established productivity and quality metrics for warehouse functions setting high standards of

quality that enabled the warehouse to operate in a constant improvement mode

Implemented a very successful performance incentive program that boosted productivity by more than 15%. These gains increased the warehouse’s ability to meet growing business demands

without additional personnel.

Introduced programs such as re-slotting and cycle counting that yielded tremendous improvements in order picking efficiency and inventory accuracy.

Played a key role during the company’s merger with an e-commerce distributor of vitamins and health products facilitating the absorption of new product lines, nearly doubling the staff and adding a second shift. Provided additional support with company’s eventual move to Kentucky.

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Pertinent Knowledge/Skills:

Proficiency with MS Office applications-Word, Excel, Outlook

Well –versed with working experience of various software systems and technologies-JD Edwards,

Visual Manufacturing, AS400, WMS, RF Bar coding applications.

Knowledgeable of Lean Six Sigma concepts and principles

Affiliations:

American Production and Inventory Control Society - APICS

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