Human Resources Management

CHRISTINE SCHULZ, BA, CHRP

**** ***** ******, ******, *.C. V3S 1S5

Cell: 604-***-****

Home: 778-***-****

*********@*****.***

EXECUTIVE SUMMARY

I am a human resources professional with over thirteen years of comprehensive experience including: Recruitment, Compensation, Benefits, Human Resources Information Systems, Labour and Employee Relations. I have proven experience collaborating with senior management to conduct strategic planning in order to support and further corporate goals. My professional experience includes working in union and non-union environments in the private and public sector.

PROFESSIONAL EXPERIENCE

ROGERS COMMUNICATIONS PARTNERSHIP June 2011 to Present

Manager, Human Resources (Maternity Leave Contract)

Rogers Communications Partnership is a leading provider of wireless, internet, cable, media and home phone services to consumers and businesses across Canada. It has 28,000 employees.

• Lead human resources consulting services for the Western Region which includes British Columbia, Alberta, Saskatchewan and Manitoba

• Work with the Senior Management Team in Retail, Business Sales, and Distribution Sales to plan, develop, and implement processes that integrate talent management and human resources goals

• Provide organizational planning during a time of competitive challenges within the wireless industry

• Conduct employee investigations and provide guidance on employee relations issues including disciplinary matters and terminations

• Provide guidance on recruitment strategies to ensure that the right people are in place to support corporate goals

• Analyze employee engagement survey results and work with my clients to action areas for improvement

• Facilitate succession planning workshops for senior management and provide recommendations on development plans for employees identified as top talent

• Worked with the business to close over 70 home entertainment stores over the last year

FINANCIALCAD February 2011 to June 2011

Director, Human Resources

FinancialCAD provides valuation, pricing, risk assessment, cash flow forecasting and regulatory compliance software tools to banks, investment fund companies, and professional service firms. The company is based in Surrey, BC and Dublin Ireland.

• Provide the organization with a vision and actionable plan for ensuring that contemporary human resources programs are in place

• Responsible for all human resource functions, including organization/learning development, talent acquisition, compensation and benefits administration, legal issues and policy management

• Coach and guide employees on all human resources policies and procedures

• Advise managers on employee relations issues

FRANSEN ENGINEERING LTD. July 2008 to February 2011

Manager, Human Resources and Safety

Fransen Engineering Ltd., based in Richmond, provides comprehensive multi-discipline design and engineering services to assist their heavy industrial core clients in maintaining and upgrading their facilities. The industries they provide service to include: Pulp, Paper, Mining, Oil and Gas.

• Worked closely with the managing partners to ensure a smooth transition when Fransen Engineering was acquired by Tetra Tech at the end of January 2011

• Transformed Human Resources from an administrative role to a strategic business partner, including working with senior management to drive key business and performance initiatives

• Conducted an extensive analysis of existing human resources programs and developed a strategic business plan to update all policies, procedures, services, and programs

• Coached and mentored two human resources staff

• Directed all human resources functions including compensation, benefits, employee relations, recruitment, training, employee communication, occupational health and safety, and organizational development

• Provided regular guidance to the Payroll Supervisor on payroll issues

• Managed the salary administration process, including job evaluation, compensation surveys and analysis of salary increases

• Managed contracts with Great West Life (Benefits) and Interlock (Employee Family Assistance Provider)

• Member of the Wellness Committee and the Occupational Health and Safety Committee

• Led the following human resources projects to increase value added services:

o Developed and implemented a pay grade system

o Developed an innovative performance partnership process that links performance and rewards to individual goals and company productivity measures

o Implemented new human resources and safety policies

o Created new payroll policies and forms to ensure compliance with legislated requirements

o Implemented an employee engagement group

o Developed and implemented a new occupational health and safety program

o Developed a structure for Fransen’s new intranet site

o Implemented a management training program

o Implemented a recruitment and selection training course

SOUTH COAST BRITISH COLUMBIA TRANSPORTATION AUTHORITY January 2003 to December 2007

The South Coast British Columbia Transportation Authority (TransLink) plans, finances, implements and operates an integrated transportation system. It provides transportation services through its operating companies (Coast Mountain Bus Company, West Coast Express, SkyTrain, AirCare, Albion Ferry, and Canada Line Rapid Transit Inc.) and is responsible for several large road and bridge projects.

Senior Human Resources Advisor - February 2006 to December 2007

• Managed the human resources functions for the following TransLink divisions: Finance, Corporate Services, Legal, Capital Management and Engineering, Real Estate, and Major Construction Projects

• Provided extensive consulting services in the areas of compensation, job design, labour relations, recruitment, change and strategic initiatives, training, and organizational workforce planning

• Member of the Exempt Job Evaluation Committee and the COPE Job Evaluation Committee

• Worked with the human resources team to recommend changes to our exempt job evaluation system to ensure that we are market competitive, internally equitable, cost-effective and aligned to the organization’s compensation philosophy

• Provided interpretation of pension options

• Led the following corporate wide projects:

o Human Resources Policy Development

o Applicant Tracking System Implementation (PeopleSoft Recruiting Solutions 8.9) for Coast Mountain Bus Company, TransLink, and the South Coast British Columbia Transportation Authority Police Service

o Flexible Benefit Plan Development for Coast Mountain Bus Company, TransLink, and the South Coast British Columbia Transportation Authority Police Service

o Human Resources Information Systems Upgrade Training to automate paper processes for TransLink and the South Coast British Columbia Transportation Authority Police Service

Acting Senior Employment Services Advisor - January 2005 to April 2005

• At Coast Mountain Bus Company, I managed a team of ten employees which included Employment Advisors and Administrative Assistants

• Responsible for reviewing recruitment processes and preparing operational strategies to ensure that our recruitment targets were achieved

• Tracked key recruitment metrics and reported back to the senior management team. Coast Mountain Bus Company was hiring about four hundred employees per year during that time

Employment Services Advisor -January 2003 to February 2006

• At Coast Mountain Bus Company, I was responsible for the full cycle recruitment and selection process

• Worked closely with my business partners at Coast Mountain Bus Company, TransLink, and the South Coast British Columbia Transportation Authority Police Service to develop, and implement recruitment strategies that supported the strategic direction of their business units

• Supervised a staff of twelve unionized clerical pool clerks that I placed in temporary work assignments throughout the organization

• Trained new Employment Advisors and created a procedure manual for the Employment Services department

CITY OF SURREY August 2000 to January 2003

Human Resources Advisor

Surrey is the tenth largest city in Canada and is the second largest in British Columbia. City Hall is comprised of the following departments: Legislative Services, RCMP, Finance & Technology, Human Resources, Engineering, Planning, Fire Department and Parks, Recreation and Culture.

• Provided comprehensive human resources support to the Surrey RCMP, Fire Department, Finance and Technology Department

• Implemented new recruitment processes for paid and volunteer firefighters in collaboration with management and union representatives

• Our HR team launched an applicant tracking system (Vision2Hire) and created a new employment branding strategy

SIMON FRASER HEALTH REGION April 1999 to August 2000

Employment Consultant

The Simon Fraser Health Region is now part of the Fraser Health Authority which provides a wide range of integrated health care services to communities stretching from Burnaby to Hope.

• Provided full cycle recruitment services for community health and continuing care programs

• Worked with the human resources team on the development of recruitment and advertising strategies

• Coordinated Open House recruiting events

• Conducted exit interviews and made recommendations to management on how to reduce turnover

EDUCATION

• Bachelor of Arts Degree in Economics - University of Victoria

• Health Care Management Certificate with a specialization in Human Resources - British Columbia Institute of Technology

LEADERSHIP TRAINING

• PeopleSoft Recruiting Solutions 8.9 (Applicant Tracking System) course – Oracle University in Chicago

• Grievance Handling course – University of British Columbia Executive Education

• Employment and Human Rights Law course – University of British Columbia Executive Education

• Occupational Health and Safety Committee seminar - WorkSafe BC

• Human Resources Planning seminar – Human Resources Management Association

• Outplacement Counselling seminar – Human Resources Management Association

• Compensation Update seminar – Human Resources Management Association

• Update on Employment Standards, WorkSafe BC, and Canada Revenue Agency Seminar – Employer Office

PROFESSIONAL AFFILIATIONS

• Member of the British Columbia Human Resources Management Association

• Certified Human Resources Professional

• Former Member of the Engineering Human Resources Association - British Columbia Chapter

• University of Victoria Alumni Member

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