LATRIECE HOPKINS
**********@*******.*** ● **** Lamar ● Houston, TX 77023 ● 832-***-****
SUMMARY
Skilled Customer Service &Administrative Support professional seeking a
rewarding position within a company that promotes opportunity for professional
growth and advancement
EDUCATION
Business Administration, A.A.S. ● 2007-2009 ● Remington College ● Houston TX
GPA: 3.62
SKILLS
• Proficient in Microsoft Office Suite 2003 & 2007 including Word,
Frontpage, Access, Excel, Power Point
• Sales/Marketing Strategies
• Cash Check & Credit Payment Transactions
• Product Knowledge Demonstrations/Presentations
• Aggressive Sales Techniques
• Report Generation
• Phone Etiquette
• Office/Clerical Skills
• Records Management
• Data Entry
• Ability to Multi-Task
• Excellent Customer Service Skills
PROFESSIONAL EXPERIENCE
Austin Diversified Products ● 2004-2005 ● Harvey, IL
Sales Agent -Aggressive commissioned/quota based sales, sales & marketing training High Day (12) | High Week (42)
Office Assistant - Answered phones, took messages, faxed documents, scheduled appointments, created sales charts and graphs, generated reports
Pickwick Hotel & Suites ● 2004 ● Birmingham, AL
Housekeeper – Cleaned rooms by assignment, vacuum, dust, bathrooms, kitchenette, turndown service etc.
Morton Cleaners ● 2004 ● Opelika, AL
Cleaner – Made homes ready for new occupancy, cleaned ovens, refrigerators, cabinets, bathrooms, fixtures, painted, mopped and waxed floors
A&B Sales● 2000, 2002-2003 ● Moreno Valley, CA
Sales Agent - Aggressive commissioned/quota based sales, sales & marketing training
Food Farm Market ● 2001 ● Detroit, MI
Cashier – Operated register, greeted and assisted customers, stocked shelves
VOLUNTEER
Abundant Life Cathedral● 2010● Houston, TX
Teacher Assistant – Assist teacher in applying lesson plan, interact with children ages 3yrs. thru 7 yrs. Maintain children area.