Customer Service

SUSAN ANN LEBITSKI *********@*****.***

***** **********, *** *****, ** 89144 702-***-**** * Cell 702-***-****

OBJECTIVE:

To secure a position with a company where my proven capabilities, experience and dependability will be utilized and where there is opportunity of career advancement

SKILLS:

 Excellent Customer Service w/ 20+ years experience

 12+ years experience in Accounts payable and receivable

 13+ years Medical Insurance Underwriting

 Microsoft Word

 20+ years experience Training Personnel and New Hires

 10 years Supervisory experience over 5+ associates

 10+ years Collections experience (Auto loans, credit cards &Electrical Contractors)

WORK EXPERIENCE:

Administrative Assistant

Salvation Army, Las Vegas, NV 02/07 - 05/07

 General Office duties

 Produced status reports on a daily basis

 New Client Intake

 Promote organization and minister to those with gambling problems

Collector

West Asset Management, Las Vegas, NV 05/06 – 11/06

 Skip traced clients’ demographics

 Identify customer payment issues and setup payment arrangements

Collector

IGS, Las Vegas, NV 01/06 – 05/06

 Skip traced defaulted auto, boat, motorcycles and trailer home loans

 Made payment or property pick-up arrangements

Office Manager

Bowery Electric, Manhattan, NY 07/95 – 04/02

 Processed credit applications

 Processed accounts receivables and payables

 Resource specialist duties including employee explanation of benefits and payroll

 Trained New hires

 Handled all supplier purchases and invoices

 Collected on default accounts

EDUCATION:

Heritage College Las Vegas, NV

 Computer Technology

New York College of Insurance Manhattan, NY

 Life Office Management Association (LOMA) Certificate

 Health Institute Association of America (HIAA) Certificate

Canarsie High School Brooklyn, NY

 High School Diploma

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