Nicole M. Schroeder

*** ***** *** *. ***. #***

Hutchinson, MN 55350

320-***-****

db57vw@r.postjobfree.com

Strong, ambitious, hardworking individual seeking employment in a professional criminal justice or law enforcement positions such as parole officer, public safety official, police officer, entry level correctional officer.

Education

Herzing University Madison, WI

Bachelors of Science in Criminal Justice Current

• Studies focused on gaining knowledge in Corrections, Evidence Forensics, Criminal Psychology, Criminal Law, Law Enforcement Security, and Report Writing and Communication, homeland security.

• Received AA degree in Criminal Justice Corrections in December 20th 2011

• Anticipated graduation date for Bachelor’s degree is 2013

Skills and Qualifications

Criminal Justice Skills

• Provide for public safety by maintaining order, responding to emergencies, protecting people and property, enforcing laws, and promoting good community relations

• Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

• Record facts to prepare reports that document incidents and activities

• Monitor conduct of prisoners

• Ability to assess and effectively handle challenging and intense situations

• Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process

Professional Skills

• Exceptional multi-tasking skills

• Developing specific goals and plans to prioritize, organize, and accomplish work

• Able to effectively communicate with supervisors, peers, or clients, providing information by telephone, in written form, e-mail, or in person

• Able to identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills

• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

• Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Customer Service Skills

• Greeting customers or patrons and providing a warm, welcoming environment

• Investigate and resolve complaints regarding quality, service, or accommodations

• Ability to establish standards for personnel performance and customer service

• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

Professional Experience

Silicon Professionals, Delano, MN Medical Trimmer (temporary) 02/09 - 07/09

Hutchinson Technology Inc., Hutchinson, MN Production Operator 08/07 - 08/08

Hutchinson Technology Inc., Hutchinson, MN Inspection/Machine Operator 02/06 - 06/

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