Land O’Lakes, FL ***** Home: 813-***-****
Cell:813-***-****
Email: ************@*******.***
Dawn Grady
Objective To obtain a career as an Executive Director with an assisted living community where I can make the changes necessary. Provide exceptional care with the right team players and meet resident needs daily. Maintain census by resident satisfaction and have the best assisted living community in Florida.
Professional Experience May 2008-Present
Executive Director of Assisted Living
The Villas at Sunset Bay
Hearthstone Senior Living
Executive Director for 72 bed Secured Alzheimer’s/Memory Care ECC Assisted Living & 135 bed Standard Assisted Living Communities
Excelled budget, profited over half million dollars within 1st year
Responsible for all facility admissions, completed health assessments
Marketing to physicians, hospitals and skilled nursing facilities to assist with new move ins and networking
Achieved all budget goals, made plan every month for 4 years
Assist with all daily activities enhancing resident care and skills to adapt to memory loss
Create care plans for residents with individual needs
Performed all Human Resources: Hiring, benefits, dismissals, training, worker’s compensation, and filing for OSHA
Payroll completed bi-weekly with compliance in state regulations
Maintained all budgets for sales, resident care, supplies and staffing
Census focused to keep back door closed with proper bed management
Maintain A/R & A/P within budget
2003-2008
Director of Marketing & Sales
Ybor Health Care/Fairway Oaks/Manorcare
Responsible for all facility admissions, achieved all budget goals
Assist social services department with care plans, discharges, MDS
Case management for HMO, PPO, & Medicaid/Medicare Insurance
Business Office Manager back up support for all billing
Perform patient assessments at hospitals for admissions and marketing.
Maintain all budget, sales, customer service and bed management for 120 bed facility.
2000-2004
Director of Education, Program Instructor
Whitman/Concorde/Edutech Colleges
Create school syllabus and class curriculums
Direct all instructors of class assignments
Instructor for Medical Assistant & Medical Billing with ICD-9 & CPT
Performed all Human Resources tasks for hiring & training
1995-2000
Administrator of Medical Office
Medical Offices
Manage all office personnel
Billing all Insurances with Coding ICD-9 & CPT
Perform all office financial functions & budget
Credentialing for all physicians & ARNP
Medical Assistant to physicians & ARNP
Human Resources for hiring, training and termination
Maintain schedule all physicians surgeries & appointments
1990-1995
Admission Director/Medical Assistant
University Community Hospital
Maintained all hospital medical records
registration for ambulatory surgery
Admit all hospital admissions
Billing with Coding with ICD-9 & CPT
Medical Assistant in occupational health department
Performed all lab test, vital signs, drug screen & vaccines
License/Certifications/Education
Licensed Florida Administrator Assisted Living
Certified Florida Notary Republic
American Medical Technologist, Registered Medical Assistant
N. Adams State College, Business Administration
Interests
Walking, gourmet cooking & baking, reading and gardening.
Professional References
281-***-**** Denise Ponce, VP of Sales, Omnicare
813-***-**** Dr. Robert Hannum
813-***-**** Vivian Evans, ARNP, AGS
832-***-**** Lori Alford, VP Hearthstone Senior Services
813-***-**** Dr. Rex Lee, Pyramid Imaging