Chaplain, Counselor, Trainer
Resume:
REBECCA FROCK M.A., L.P.C.C.
Clinical Counselor, Trainer, Chaplain
**** *** ******* ** 505-***-****
Albuquerque, NM 87111 505-***-**** fax
SUMMARY OF QUALIFICATIONS
Christ centered and solution focused professional, with a successful record of accomplishments in licensed professional clinical counseling, training and chaplaincy. Twelve years experience in addictions treatment, sixteen years experience in mental health counseling, three years experience in marital counseling, seventeen years experience in psychiatric triage. Extensive training in teaching motivational interviewing.
EDUCATION/LICENSURE
• COLLEGE OF NOTRE DAME OF MARYLAND – Bachelor of Arts in Psychology
• Webster University – Master of Arts in Counseling
• NEW MEXICO LICENSED CLINICAL MENTAL HEALTH COUNSELOR
• CHAPLAIN, ALBUQUERQUE FIRE DEPARTMENT
• COMMISSIONED MINISTER OF PASTORAL COUNSELING, National Conservative Christian Church
• SUPERVISOR FOR MOTIVATIONAL INTERVIEWING
• TRAINER FOR MOTIVATIONAL INTERVIEWING
• FEMA EMERGENCY MANAGEMENT INSTITUTE TRAINING: IS100, IS200, IS700, IS800
EXPERIENCE
Licensed Professional Clinical Counselor
320-H Osuna Road NE, Suite 4
Albuquerque, NM 87107
(4/2011 to current) Independent Practice, Owner
• Provide individual and marital, solution focused, cognitive behavioral therapy and motivational interviewing
• Expertise in the treatment of addictions
• Trainer of motivational interviewing: training audiences have included advanced practice nurses, psychiatrists, clinical counselors, social workers, chaplains, and pastors.
• Christ-centered counseling for client’s requesting that their Christian faith be central to their healing
• Serve as a member of Albuquerque Fire Department’s Critical Incident Stress Debriefing Team
Licensed Professional Clinical Counselor
8205 Spain Road NE Suite 106
Albuquerque, NM 87109
(7/2010- 3/2011) C.C.P. of New Mexico
• Provide individual, marital, and family counseling for those struggling with mental illness and addiction
• Provide training and development to leadership and clinicians
Licensed Professional Clinical Counselor and Director
2600 Marble Avenue NE
Albuquerque, NM 87131
(11/2001- 7/2010) University of New Mexico, Psychiatric Center
• Individual and group Cognitive Behavioral Therapy and Motivational Interviewing. Facilitated psycho-educational group for individuals coping with chronic medical disabilities
• Provided counseling specializing in treatment of co-occurring disorders and substance abuse
• Program development: Substance Abuse Group Education for treatment of the dually diagnosed population
• Program development: Motivational interviewing for the dually diagnosed population
• Treatment of trauma-Eye Movement Desensitization and Reprocessing, extensive use of safety contracts and relaxation groups
• Family education regarding the effects of serious mental illness and substance abuse on daily function and employment capacity
• Responsible for assessment, treatment planning and progress notation in the medical record
• Intake/assessment to include Addiction Severity Index, Comprehensive Assessment Tool (LITE), Zung Depression Scale, and Psychiatric Symptom Distress Scale, Initial Treatment Plan
• Patient education regarding fetal effects of drugs and alcohol, methadone maintenance and varying levels of care
• Research clinician for NIDA-CTN-0013 study “Motivational Enhancement Therapy to Improve Treatment Utilization and Outcome in Pregnant Substance Users”, randomized as a Motivational Enhancement Therapist.
• Screening Psychotherapy referrals generated by attending and resident psychiatrists
• Execute timely annual evaluations with measurable and attainable goals
• Responsible for hiring, retention, employee satisfaction, staffing and training
• Oversee Adult and Geriatric Inpatient Social Work, Adult and Geriatric Ambulatory Counseling, University Psychiatric Center Frontline support staff, and Utilization Management
• Direct the organization, implementation, management, and coordination of patient care and patient throughput for the placement and discharge processes and coordination of care
• Responsible for the oversight of the multi-departmental $2M budget
• Ensure compliance with contract requirements and regulatory standards such as The Joint Commission, The Centers for Medicare and Medicaid, HIPAA, Department of Health and NM Treatment Decisions Act (Mental Health Code)
• Serve as the Behavioral Health Representative of University Hospital’s Emergency Preparedness Committee
• Identify gaps in service for both inpatient and outpatient settings and implement and oversee team recommendations for change.
• Develop clinical tools such as the Psychosocial Assessment in the Electronic Medical Record to review and assess all social domains of care to include vocational assessment.
• Provide direct patient care (individual and group therapy) to both inpatient and outpatient populations.
• Assist family members in understanding their loved ones strengths and limitations in planning for the successful discharge and recovery.
Department Head, Utilization Review
806 Central Avenue SE
Albuquerque, NM 87102
(04/1999 – 11/2001) Memorial Psychiatric Hospital
• Present initial and concurrent review of patient’s progress to client’s primary, secondary and tertiary payer sources
• Pursue authorization for children, adolescents, and adults receiving residential treatment, acute hospitalization, chemical detoxification, partial hospitalization, and intensive outpatient services
• Coordinate appropriate length of stay and discharge planning with the treatment team, the assigned physician and the hospital administrator
• Monitor high-risk, placement issues, denials, and appeals
• Supervise the department and utilization review employees
• Complete performance evaluations and coordinate department payroll
• Cross train therapists, case managers, and admissions staff on the process and functions of utilization review department
• Restructure medical records documentation as member of a task force
• Created FLASH meetings to teach staff the process of utilization management, to increase communication among units, admissions, billing and utilization review
Licensed Professional Clinical Counselor
184 Unser Boulevard NE
Rio Rancho, NM 87124
(10/1997-04/1999) Rio Rancho Family Health Center
• Counsel children, adolescents, and families
• Assess and diagnose children and adults
• Specialize in parent training, develop parent training group
• Play and art therapy
Registered Mental Health Counselor
1218 Griegos Road NW
Albuquerque, NM 87107
(05/1996 – 10/1997) Hogares, Inc
• Individual, group, and family therapy for adolescents dealing with issues such as gang membership and substance abuse
• Assess, diagnose and panel all agency incoming clientele for appropriate placement in residential care, day treatment, outpatient therapy, or foster care services
Registered Mental Health Counselor
1900 10th Street
Alamogordo, NM 88310
(09/1995 – 05/1996) The Counseling Center
• Individual, family and couples home based therapy in a culturally diverse environment
• Perform clinical assessments, diagnosis, and treatment plans
• Responsible for calculating and billing Medicaid and contract funding sources
• Coordinate with juvenile probation/parole officers and the attending psychiatrist
• Shared on call rotation for community crisis intervention through the Helpline including phone contact, jail visits and emergency room visits
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