Customer Service Representative
Resume:
Kris Highland
Bradenton, FL ***05
*******@*****.***
SUMMARY OF QUALIFICATIONS
Customer Service Representative that is enthusiastic, detail-oriented self-starter with a comprehensive background in customer service and support, with an aptitude for technical and administrative responsibilities.
PROFESSIONAL EXPERIENCE
Best Buy Sarasota, FL Customer Specialist 2011 - Current
Assisting customers with pick up of products, returns, issues with products.
Working cash register.
CSC Sarasota, FL Insurance Processor Sr. Asst. 2005-2010
Processing requests received in Client mailboxes online.
Documentation in detail of endorsement processes. Responsible for training
co-workers, assisting Supervisors with special projects.
Scott Sign Systems Sarasota, FL Customer Service Representative 2003-2004
Customer service and order processing in a team oriented environment.
Interior and exterior signs and sign systems.
Duties included: data entry, product knowledge for assisting customers,
returns, problem solving, quoting sign projects, and setting up new accounts.
National Health Care Discount Bradenton, FL Recruiting Manager 2002-2003
Prospects are interviewed and hired for an entry level position in the company.
Assisted the Team Manager in the training of Recruiters. Heavy phone work
and light data entry. All aspects of job were working from home.
Standard Register Company Dekalb, IL CSR II 1998-2001
Customer service and order processing in a team oriented environment, dealing
with computer and office supplies.
Assisted in the promotion of government contract programs while continuing
all aspects of customer service needs.
EDUCATION
Allied Health Institute Medical Office Assistant HIPAA Certified 2011
CSC INS 21 Certificate 2007
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