Customer Service Quality Control

Richard Cody

757-***-****

Objective

To obtain a position with a company that specifically services the business needs of the residential and industrial Industry.

Summary of Qualification

• Innovative self starter and proven professional with hard earned practical experience with 20+ years of experience in the construction industry as both as tradesman and business management spanning Industrial, Commercial, Government, and Residential.

• Computer literate in multiple applications (Microsoft Office and Project)

• Trained in Revit Architecture, AutoCAD

• Knowledgeable in Government regulations for Contractors

• Quick study and an ability to understand and apply new ideas concepts and technologies.

• High level of integrity and a proven ability to think clearly in a crisis.

Education

• AAS in Computer Drafting and Design; ITT Technical Institute 2011

• Currently pursuing BA in Project Management ITT Technical Institute 2013

Certifications

• Army Corps of Engineers Contractor Quality Control Certificate (renew date 2012)

• 30 Hour OSHA certificate

• Boom supported elevating lift certification

• Self propelled elevating work platform certification

• Qualified operator, Powder actuated tools

• Emergency first aid certified

• Confined Space supervisor certification

Experience

Ocean Construction Services Virginia Beach, VA 2008- 2011

Site Supervisor/ Quality Control

• Scheduling of Subcontractors

• Cost Control

• Customer Service

• Safety Inspection

Projects

• Mitrev Eye Center, Oakbrooke Professional Center, Chesapeake VA.

• Gynecology Specialists, Oakbrooke Professional Center

• INSURV interior renovation Bld. 1602, Little Creek NAB Va. Beach VA.

• Emergency Power for Selected Spaces, Bld. 3504 Little Creek JEB, Virginia Beach VA.

• Interior Renovations Bld 566B Dam Neck Annex Va. Beach VA.

• BLD.1600 “Hush House” Augmenter and Exhaust Ramp Repairs, Oceana NAS, Virginia Beach VA.

• De-humidifying Sheds, Co. A 4th AAV Battalion, Bld.1, Little Creek JEB, VA.

• Bldgs. 1100 and 1102 test cell repairs Oceana NAS Virginia Beach, VA.

• Mold Remediation in Various Buildings (Barracks Buildings 423, 441,442,443,444,445,536, and 530; 129 rooms total) Oceana NAS, Virginia Beach VA.

• Classified Open Storage Bldg 326 Langley Air Force Base, Hampton VA.

Homeland Contracting Corporation Virginia Beach, VA 2007- 2008

Government and Commercial Superintendent

• Site supervision

• Scheduling

• Safety Inspection

Projects- Historical Renovation of Bld. M-47 NOB Norfolk Naval base

• Demolition and renovation office and Bathrooms Bld. M-52

• Demolition and Renovation of the CMS Vault Office Bld. M-51

21st Century Builders Virginia Beach, VA 2006-2007

Superintendent (Residential)

• Customer service Representative

• Supervision of subcontractors

• Project Management

• Quality Control

• Work Scheduling

Projects:

• Hillpoint Meadows- Lifestyle Homes,LLC.

• Sommerton- Stephen Alexander Homes

Cody Framing, Inc. 2000-2006

President (Residential and Commercial)

Cody Framing, Inc. was founded in 2000 with 2 hourly employees; by 2006 the company had grown to 22 hourly employees with numerous subcontractors and was subcontracted for large residential developments in Southeastern Virginia.

• Proposal development and Bidding

• Onsite supervision

• Contract Negotiation with private customers and large General Contractors

• Project Management for multiple ongoing projects both large and small

• Designing multi-area customer service plans

• All Marketing and Sales

• Internal project management for process improvement

• Budgets for company and project use

• Legal document management (Lien Waivers, Contractor Affidavits)

Previous Contracts

1. US Homes- Williamsburg VA. 2004 $5 million contract

2. The Franciscus Companies- Claiborne Multi-Family Development 2001-2004 $2 million Contract

Oneford Place- 2005 $500k contract

Balance Carpentry Contractors, Inc. Virginia Beach VA, 1990-1995, 1996-2000

Company Leadsman (Residential and Commercial)

• Customer Relations

• Project Management

• Service Management

• Project and site Management

• Account Management

• Employee management and relations

• Work Scheduling

Coleman Industrial Construction, Kansas City, MO 1995-1996

Equipment operator

• -Hitachi backhoe and hoe-ram

• -Bobcat skid steer

• -Caterpillar and Lull front end loader

Projects:

• Demolition and rebuild of engine inspection pits- Union Pacific, North Platte, Nebraska $5 million job

Contact this candidate