Receptionist/ Call center

**** *** ***. ***** *********, ca *****

Cellphone: (818) 447 - 7226 · E-MAIL: ***********@*****.***

Nereida solorio

objective

I am looking for a position with a progressive organization that offers opportunities for growth and advancement.

qualities

Good written and verbal communication skills.

Familiar with Microsoft Excel, Word and Power Point.

Bilingual speaker Spanish - English.

Excellent Customer Service skills.

Hardworking and dedicated with an enthusiastic personality.

Ability to work in a fast- pace environment and manage to multi- task errands.

Very responsible and punctual.

Employment

2007 - Present Hamer Toyota Mission Hills, Ca

Cashier/Service Receptionist

Responsible to greet and answer any customer needs.

Perform light typing, filing and word processing with heavy phone calls.

Schedule appointments for customers.

Resolve any issues efficiently and professionally to have a satisfy customer.

Handle cash and credit transactions.

2006 - 2007 JCPenney San Fernando, Ca

Cashier/ Stockroom Inventory

Light phones calls.

Handle customer inquiries and solve billing problems.

Handle all cash and credit transactions in store department.

Ensure customer’s needs are met.

Responsible for arranging store displays of feature merchandise.

Retail shelf stocking and merchandise inventory.

2004 - 2005 Del Taco Mission Hills, Ca

Cashier

Handle customer’s concerns and solve any problems necessary to have a satisfy customer.

Handle all cash and credit transactions.

Light maintenance cleaning.

Education

2006 - Present College of the Canyons Santa Clarita, Ca

No - Degree

2004 - 2006 Sylmar High School Sylmar, Ca

Diploma

REFERENCES

Tracy Arenas (818) 837 - 6900 (Hamer Toyota ex supervisor)

Myra Llerenas 818-***-**** (Hamer Toyota ex co-worker)

Valeria (818) 361 - 7391 (Jcpenney Supervisor)

Contact this candidate