Project Manager Customer Service

Linda M. Fuller

**** **** **** *****

Jacksonville, Florida 32258

904-***-****

Objective -

To work for a company with a solid background within the business committee and to become their team player within that company.

Work History:

Equipment Technician Supervisor / CNA

Baptist Medical Center South - 14550 St Augustine Rd - Jacksonville, Fl. Oct. 2005 to present

• Administrative duties such as detailed reports, correspondences, invoicing accounts, accounts payables, & receivables, filing, phones, faxes, and so on.

• Proficient in Microsoft Word, Excel, PowerPoint, some Project Manager Components and Time Management.

• I manage the operation of all equipment within the hospital.

• Involved in the implementation and coordinating training of all new medical equipment of the hospital including all code carts, pumps systems, IV poles, wound vacuums and other equipment.

• Provide cleaning and maintenance of all equipment within the hospital.

• Coordinate all repairs and tracking systems,-via serial numbers.

• Obtain and manage all quotes given by the organizations we deal with.

• Implement all returns of leased and owned equipment within a hospital environment.

• I work closely with doctors and nurses to make sure their job is as easy as possible.

• All planning efforts to make sure all of the equipment PM(tm)s have been done in a timely manner.

• Assist with patient care throughout the entire facility along with installation of all orthopedic equipment on hip replacement patience(tm)

• Other duties include material management and supplies for patient care.

• Safety Officer for the Mass Casualty and Decon Team

• Decontamination Trainer

Lead Certified Nursing Assistant

Heartland Manor Care - 550 Wells Road - Orange Park, Fl. July, 2004 to Sept, 2005

CNA and Rehab Tech Part Time

Bayonet Point Rehabilitation Center - Beacon Woods Road - Hudson Fl. November 2003 – July, 2004

• Responsible for the care and safety of the patience put in my care.

• Preformed basic nursing procedures, such as wound care under the direction of a licensed nurse supervisor.

• Assisted and coordinated the rehabilitation of cardiac patients, and hip and knee replacement patients, as well as front office duties.

Office Manager

Sun coast Paving, Inc. - 800 Anclote Road - Tarpon Springs, Fl. June, 2000 to July, 2003

• All administrative duties within the company were payroll, account receivables, account payables, filing paperwork, and deposits and with draws, sales, employee records, attendance, construction contracts and liens as well as general office duties.

• I made sure that a team of 15 drivers, 3 foreman and 2 supervisors were on their jobs on time and in place to complete the job on time. I made sure paperwork was completed and complied before all due dates. Customer service is part of this business and it comes first.

Operation Manager

J C Penney Telemarketing Center - 2112 Alverser Rd. Midlothian, Va. March, 1986 to March, 2000

• Coordinated appraisals and attendance for 150 associates and managed other branch offices within the company such as ATT, MCI, American Airlines and Lexmark along with all account receivables and payable accounts.

• All service level reporting on a daily, weekly, monthly and yearly basis. Other daily reporting was done on a 1/3 hr basis along with forecasting.

• I also took care of the company contracts for the buyers and bankruptcy paperwork for the company was maintained.

• General office duties conducted.

• Head trainers who trained associates for online order taking.

Committees(tm) and Volunteer work:

• Education Committee - Unit Council - Code Blue Committee - Mass Causality Insentient Instructor -Safety Officer for the Mass Casualty and Decon trainer

• Train Decon and decontamination

• Equipment Coordinator - Bed Assessment Committee - Safe Sitters Trainer for teens

Education

Bachelor of Science in Business Administration (Concentration in Project Management)

• Colorado Technical University, Colorado Springs, CO.

Anticipated Graduation: March, 2014

Certified Nursing Assistant Licenses 2002 - now

American International University 2006 - 2008 / Associates Degree in Business Administration / Management

Medical Assistant Training 2004 - 2006