Jessica Griggs
*** ******* ***** **. *******, Georgia 30536
Phone: 706-***-****
Other: 706-***-****
Email: ****************@*****.***
CAREER FOCUS
Highly motivated and dedicated employee with extensive customer relations experience, sales experience, and extensive experience in Microsoft Office 2007. I am a very ambitious person and determined to accomplish any and every commitment made, who is always looking for new and creative ways to strengthen my work ethics and to be well-qualified for any task given. Most of all, considered to be hardworking, multi-task-oriented, and dependable. Also, Recognized as a decisive leader and an excellent team player while working to exceed goals, improve results, and strong ability to work under strict deadlines.
SUMMARY OF SKILLS
• Computer Literate
• Assist in individuals tax returns
• Tax return presentation
• Experience with conflict resolution
• Technical writing
• Customer targeting
• Customer Relations
• Strategic Planning
• Knowledge in Microsoft Office 2007
• Customer Satisfaction
• Innovative Problem Solving
• Sales
• Reporting
• Customer Service
• Negotiation skills
• Credit and Collections
PROFESSIONAL EXPERIENCE
• Ruby Tuesday- Ellijay, Georgia
Server/Hostess
December 2010 to March 2011
• Logan’s Roadhouse- Dalton, Georgia
Server/Hostess
August 2007 to April 2009
• Quick Tax- Dalton, Georgia
Receptionist
December 2005 to May 2008
• Sound Shop- Dalton, Georgia
Sales Associate
September 2006 to April 2007
Education
Dalton State College, 2013
Dalton, Georgia, USA
General studies
B.A. Business Management
Murray County High School, 2008
Chatsworth, Georgia, USA
Technical Prep/general studies
HS Diploma
PERSONAL INFORMATION
Place of Birth: Dalton, Georgia
Date of Birth: May 22, 1990
Present Resident in Ellijay, Georgia
Sex: Female
Status: Single
Hobbies: International Travel, Reading, Hiking, Splunking, Music, Horseback Riding
COMMUNITY SERVICE
Volunteer Work at Chatsworth Nursing Home in Chatsworth, Georgia
REFERENCES
References available upon request.