GAURAV BHATT
Male, ** years; Languages: English, Hindi.
(M) +91-882*******; Email: **************@*****.***
CAREER SUMMARY
• 1.5 years experienced sales professional, supported all aspects of sales and operational activities and sales development for the company products and services. Possesses the ability to build and maintain business relationships with decision makers and influencers.
OBJECTIVE
• Seeking a position that will benefit from my strong sales and operations experience to create sales business strategies and develop customer base, marketing tools and product launching.
PROFESSIONAL WORK EXPERIENCE
TRAVEL EXECUTIVE
COLORFUL VACATIONS PVT. LTD(New Delhi) [May 2008 – December 2009]
Worked with high performing, quality sensitive, innovative and a continuously evolving travel solution provider catering both B2B and B2C with a team of enthusiastic and talented travel professionals who have an individual experience in the field, ranging from 4 yrs to 12 yrs.
Key Responsibilities and Achievements
• Identified opportunities through continuous Travel business development.
• Met frequently with potential clients to sell various Travel services.
• Maintained customer base and regional accounts.
• Followed up with after sales and performed daily routine administrative procedure.
• Worked with Multi-Channel Travel marketing that drives Sales Leads.
• Delivered high quality service by developing in-depth knowledge about product specifications and also company’s process and systems, and then documenting them.
• Prepared and delivered product presentation and articulately demonstrated to the customers.
• Generated awareness among the customers about the constantly changing destinations, prices, and services.
• Grasped diverse business needs of the customers and offer exact solutions.
• Achieved sales target set by my managing directors and also contributed in the achievement of team targets.
• Offers support to customers, wherever and whenever possible.
• Advised and guided the customers about the Product features and their usage in different contexts.
• Provided travel advice to customers on all major destinations both pre as well as post sales.
• Developed impressive sales plan through effective sales methodology.
• Assisted with the company helpline and served as customer representatives to customers having travel difficulties.
• Demonstrated and presented product presentation with the objective of increasing customer interest.
• Identified opportunities for the development of new sales area through extensive research of the travel field.
• Maintained good relations with existing customers to promote new and upgraded products.
• Offered travel support by solving faults and problems.
INTERNSHIPS AND TRAININGS
Sahara Global Gurgaon, Haryana (23rd June – 22nd July 2006) at Marketing and Operations department.
Key Responsibilities and Achievements
• Collecting information on travel related requirements & organize in an order
• Providing guidance to customers on traveling plans
• A volunteer in organizing a two days Road Show for promotion of Sahara Global at Sahara Mall, Gurgaon.
• Handling administrative matters for customers traveling international.
Thomas Cook Bangalore, Karnataka (13th June – 12th July 2007) at Sales and Operations department.
Key Responsibilities and Achievements
• Collected information on travel related requirements & organize in an order.
• Organized travel documentation for clients.
• Providing guidance to customers on traveling plans
• Followed up with after sales and performed daily routine administrative procedure.
Time out Magazine Delhi (02nd May – 18th June 2011) at Marketing and Sales department.
Key Responsibilities and Achievements
• Collect information on business related requirements & organize in an order
• Developing Company’s business by new client acquisition and maintaining old client relationship.
• Submitted a project report on “Analysis of consumer buying behavior in case of City guide Magazines and relative Industry analysis”, at Time Out Magazine, Delhi.
PROJECTS UNDERTAKEN
• Consumer Behaviour. Prepared a project report on consumer buying pattern of the age group 18 – 25yrs concluding that their buying behavior was driven very high by their psychological needs than their functional needs.
• Economic Environment and Policy. Analysed the features and trend prevalent in semiconductor industry of India concluding that their growth in India was driven by strong growth in related verticals, strong academia and cost savings.
EDUCATIONAL QUALIFICATIONS
Degree Year Institution Performance/CGPA
Master of Business Administration(MBA) 2010-12 Jaypee Business School
(JIIT, Noida) CGPA:6.4/10
B.T.M (Hons.) 2005-08 Indian Institute of Tourism and Travel Management
(Under ministry of tourism, govt of India) 66%
CBSE 2004-05 Jaycees Public School (Rudrapur) 58%
CBSE 2002-03 R.A.N Public School (Rudrapur) 69%
HOBBIES AND EXTRACURRICULAR ACTIVITIES
• Playing cricket, basketball, volleyball and table-tennis at school and college level.
• Represented college and school in various skits and dramas.
• Our college band “Zephyr” won an inter college rock competition in Gwalior organized by idea and radio chaska.
• Our band “Ethnic Ragas” won rock competition organized by MTNL in Delhi.
• A volunteer of cultural club in Jaypee youth club.
• I have been a lead coordinator in volunteering for Formula 1 race(28 Oct - 30 Oct 2011) at Buddh International Circuit, Greater Noida in Paddock area assisting Mercedes Petronas, Pirelli and JPSI teams with their service issues along with managing a team of other 540 volunteers with their job by an assistance of few of my fellow colleague volunteers.
I hereby declare that all the particulars above are true to the best of my knowledge and understanding.
GAURAV BHATT
Jaypee Business School | Jaypee Institute of Information Technology | A-10, Sector 62, Noida- 201307.
Website: www.jbs.ac.in