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Supply Chain Manager

Location:
Addison, TX
Posted:
April 19, 2011

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Resume:

David K. Wong

972-***-**** d8d1mj@r.postjobfree.com

SUMMARY

- Led Successful “Big 4” Systems Integration and Delivery Initiatives with Deloitte and Accenture

- More than 15 years Outstanding IT Leadership, Program and Project Management Experience

- Held Key Roles in IT with Fortune 500 Companies including JP Morgan Chase (Washington Mutual), General Motors (DIRECTV & OnStar), Bell Canada, AT&T (Pacific Bell) and Frito Lay

- As Vice President of Operations, Transformed Company Operations Reducing Costs by 35%, and Initiating an International Operations and Distribution Network with Growth Revenues of 50%

- Led efforts to establish IT Governance and PMO oversight for over 500 IT professionals at Dean Foods

- As IT Director at Hewlett Packard/EDS, Led and Developed Business analysis to address IT and Process Challenges within Business Operations to Drive Out Waste and Reduce Defects

- Responsible for Solution Architect Role at DirecTV and Bell Canada

- Successful Entrepreneur in Establishing New Offices and New Companies Leveraging Expertise Gained from “Big 4” Consulting and Fortune 500 Corporations in Building Startup and International Businesses

- Proven Record in IT Program and Project Management in E-Commerce, Solution Architecture, ERP, Customer Experience, Supply Chain, and Billing

- Strong Track Record of Stabilizing Businesses, Increasing Revenue, and Growing Operations in a Wide Range of Industries

- Strong Business Acumen in Telecommunications, Consumer Products, Manufacturing, Healthcare and Financial Services Industries

BSME – University of Texas at Austin (Industrial Engineering and Mechanical Engineering)

CAREER OVERVIEW / CONSULTING AND FORTUNE 500 EXPERIENCE

Dean Foods Inc. – Independent Contractor 2009 – present

- Reported directly to the Executive Vice President of Transformation

- Led, Developed and implemented IT Governance process and methodology for all IT activity and major projects

- Business Liaison with IT and the Business to coordinate Program and Project Initiatives with top executives

- Legal/IT liaison and representative interfacing to corporate legal and external counsel with IT regarding Dean Foods litigation issues

- Drove initiation and reporting of Dean foods Financial project s across the enterprise

Hewlett Packard (EDS) – IT Director 2005 – 2009

- Managed and coordinated the Asset Management of Hardware and Software License Information globally across all accounts for EDS

- Led and developed business analysis to address IT and process challenges within EDS’ operations to drive out waste and reduce defects

- Directed and managed software license management program to leverage a single repository for hardware and software information across the enterprise and deliver accurate and complete license data

- Led and directed development and implementation of enterprise release planning for all offerings and capabilities

- Led and managed enterprise Software Data Modeling initiatives to drive consistency and data normalization

- Client/account liaison and advocate interfacing to corporate IT and capabilities development

- Championed Lean Six Sigma and ITIL improvement initiatives delivering EDS process and SDLC

GTP International – VP of Operations and Supply Chain 2003 – 2005

- Led and directed international manufacturing and distribution company to profitability with over $5 million in annual revenue and a staff of over 40 managers and employees

- Transformed company operations with benefits of reduced costs of 35%, and initiating an international operations and distribution network

- Renegotiated and streamlined supply chain and distribution process reducing costs by 25%

- Led market and customer research and analysis growing revenue and product portfolio by 50%

- Focused sales force and customer strategies to increase revenue by 300%

Deloitte LLP – Senior Manager 1999 – 2003; Consulting clients served includes: Washington Mutual, DirecTV, BlueCross BlueShield, Excel Communications

- Drove project and program leadership to complex large scale software development and integration initiatives

- Delivered complex large-scale development and implementation of eCommerce initiatives with decisive leadership and strong management

- Gained strong advisory relationships with key stakeholders through open communications, deep experience with Customer Experience Strategy and successful deliverables

- Assessed client IT and process infrastructures to reduce defects, eliminate waste and improve performance

- Led successful Strategy and Operations business development efforts targeting Fortune “500” clients

Maryville Technology – Client Service Executive 1998 – 1999

- Organized and implemented the “start up” of the new Dallas office operations

- Built vendor partnerships with IBM, BMC, NetIQ, EMC and Network Associates resulting in over $4 million in fees and revenue

- Directed and managed complete client management lifecycle from initial contact and demand generation to final delivery and sign-off

- Provided overall Human Resource office activities for recruiting, training and compensation

- Built out Dallas Consulting Practice through growth and demand

- Grew first year sales by 90% in the Dallas consulting services market to $3 million

Accenture – Experienced Manager 1990 – 1998; Consulting clients served included: SBC(AT&T), Frito Lay, Verizon, USPS, Hertz, Sprint, and Lockheed Martin

- Provided leadership and management to key “Fortune 500” clients including: Pacific Bell (SBC), Frito Lay, Hertz, US Postal Service, Verizon(GTE), General Motors, Sprint PCS, MCI, and Martin Marietta (Lockheed Martin)

- Led multiple system integration projects managing team sizes from 10 to over 35 developers and managers

- Served as the key CRM and customer integration delivery expert for the communications industry

- Helped drive growth of the Communications Industry from $50 million to $500 million in sales

- Initiated and directed business development and marketing activities for targeted client segments and markets



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