RAQUEL VAZQUEZ COURTNEY
BRAMPTON, ONT
L6Y4M9
CELL: 647-***-****
OBJECTIVE:
My objective is to become a great success and grow within the company to a greater and higher position.
EDUCATION:
College of North Atlantic: 2000-2001
- Certificate of Costumer Services
The certificate consisted in developing manners and skills on how to deal with customers on each and different kinds of situation in a work environment.
Attended College to accomplish the first year in Business Administration.
Stephenville High School: 1995-2000
- High school Diploma ( Stephenville,Newfoundland Canada)
Pedro Simón Abril La Linea, Cadíz Spain
- Attended the first 7 years of high school from 1987 to 1995
EMPLOYMENT
Van Oord Marine
Gibraltar, Spain
From April 2010 - Dec 2010
Financial / Account Assistant:
Administration of all companies, such keeping up to date all money going in and out of accounts.
Made sure all clients were billed up to date on their taxes.
Dealt with clients enquiries, investigated problems and prepared draft reply to clients.
Formatting and data entry with complete accuracy.
Dealt professionally with clients request, appointments and concerns.
Data entry
Billing and making payments to our clients.
Bank transfer.
Crown School, ( San Garcia)
Algeciras/ Cadíz
From Sept 2008 - June 2010
- Teaching English to children from the age of 3 years to 10 years old in a private English Academy
Fiduciary Management LTD.
Gibraltar
From March 2007 to July 2008
Billing Clerk/ Assistance to Accounts Manager.
Administration of all companies, such as keeping up to date on all money going in and out of accounts.
Made sure all clients were billed up to date on their taxes.
Dealt with clients enquiries, investigated problems and prepared draft reply to clients.
Formatting and data entry with complete accuracy.
Dealt professionally with clients request, appointments and concerns.
Eassons Transport
Brampton, Ontario
From May 2006 - Feb 2007
Billing Clerk
Accurate inputting of shipment information into the system, quoted rates to new clients, invoiced and billed all loads that came in and out.
Dealt professionally with clients request, appointments and concerns.
Coordinated loads for drivers to deliver goods from coast to coast.
Maintained essential reports for all time delivery, revenues and other reports that were requested.
Kept all other dispatchers informed of all regarding locations, driver issues, new activities and events happening within the day.
Worked closely with Managers to discuss updates, events and day to day basic matters
Formatting and data entry with complete accuracy.
Primary contact for all merchandise in the province of Ontario
Unicity Logistic
Mississagua, Ontario
From Jan 2002 - May 2006
Office Clerk.
Dealt professionally with clients request, appointments and concerns.
Formatting and data entry with complete accuracy.
Accurate inputting of shipment information into the system, quoted rates to new clients, invoiced and billed all loads that came in and out.
Assisted manager with all problems solving, daily inquiries or any up coming concerns or updates.
Inventory of all goods
Coordinated loads for drivers
Accomplished 2 Certificates, Dangerous Goods (D.G) and Workplace Hazards Information Material System (W.H.I.M.S)
Blue Bay-you
Mississagua, Ontario
From July 2001 - Dec 2002
Retail Manager
Dealt with coordinating a group of 5 employees to ensure that all duties were completed within the company.
Inventory
Managed News letters for all 7 locations.
Updated employees with all new projects.
Skills
Coordinator
Junior Account Assistance
Administration Assistance
Customer Services
Punctual
Reference upon request