LAVERNE GRZEGORZEWSKI
Ingleside, Illinois 60041
HOME 847-***-**** CELL 847-***-****
*************@*****.***
OBJECTIVE: Exceptionally committed, self-motivated laboratory professional proactive in planning and implementing projects and who overachieves individual, team and organizational objectives seeks technical and management opportunities in medical technology. Recognized for attention-to-detail, organizational skills, crisis management, teamwork, training acumen, sales excellence and consistent follow-through.
EXPERIENCE:
CORGENIX INC, BROOMFIELD, CO 2006-2011
TECHNICAL SPECIALIST
Field technical representative of special hemostasis and thrombosis-risk ELISA and POC testing
• Established and performed the validation protocol on the Triturus and DS2 automated ELISA processors for the AspirinWorks assay at CHL
• Created and performed new field demo and validation protocol for manual APS testing
• Trained lab personnel in the performance and interpretation of Special Hemostasis, thrombosis and aspirin-dose response testing
DADE BEHRING INC. DEERFIELD, ILLINOIS 1995-2004
SR. SALES REPRESENTATIVE AND TECHNICAL SPECIALIST
2002 Zone Representative of the Year, 1999 Pinnacle Award Winner for sales excellence, ten “Commitment to Excellence” awards: created marketing brochures specifically aimed at current sales objectives; designed programs and trained representatives on sales concepts and team sell. 2004 thru July results: instruments 375%; methods 113%; revenue 110%.
• Trained incoming reps on the operation of the Dimension, Stratus CS, Ca500, PFA-100
• Educated Dimension users on the most economical means of implementing new methods, using the method “put-up” sheets to guide them to lower pricing
• Created and implemented the “new hire” Sales Training Program
• Designed and implemented the “cross-selling” and method penetration metrics
• Created the Children’s Hospital Marketing campaign in 2003 designed to target and replace competitive chemistry systems in Children’s Hospitals nationwide, by proving the Dimension used less overall sample per patient than the commonly used Vitros
• Created “sea-of-blue” sales metric adopted globally in 2002
• Created “cross-target” metric identifying sales opportunities within the region across all product lines resulting in 80+ prospect closes in 2003-2004
Product Manager, SYVA Company, Dade Behring Inc
Increased sales of the Syva Company Point-of-Care Drugs-of-Abuse product lines by 20% in three months through the creation and implementation of modified marketing, product re-launch and sales targeted marketing plans.
• Oversaw the recall, retool and revalidation of the Syva Rapid-Cup Drugs-of-Abuse point-of-care product after leakage issues in the field led to a product recall
• Increased Consorta Health System (2000 member/300 acute care facilities) contract compliance >300% within a two-month time frame via a contract launch binder mailing.
ISOLAB INC., AKRON OHIO 1992-1994
UPPER MIDWEST REGIONAL SALES MANAGER
Technical sales and marketing representative for 8 state territory
• Performed on-site laboratory evaluations and validations of isoelectric focusing, liquid chromatography and Hemocard POC hemoglobinopathy testing
• Performed installations and training of all equipment and technical troubleshooting in technologist’s labs
BEHRING DIAGNOSTICS, SOMERVILLE, NEW JERSEY 1987-1991
DIAGNOSTIC SYSTEMS SPECIALIST
Field technical specialist installing instrumentation and validating methods on the nephelometer, ELISA and automated urinalysis product lines.
• Train laboratory staff on use and troubleshooting
• Performed sales support activities such as demonstrations, validations, workshops and technical support.
• Created technical flipchart "quick reference guide" for laboratory use.
QUEST DIAGNOSTICS, WOODDALE, ILLINOIS 1985-1986
DEPARTMENT MANAGER
Administered all production in the 1800 test per night radioimmunoassay department, directing both technical and support staff over three shifts and achieving 16% reduction in costs with similar increase in productivity controlling a reagents budget of @$1Million and sales revenue of @$25Million.
• Validated and implemented rework of prolactin, HCG, testosterone and hepatitis testing
• Automated hepatitis lab reporting
• Designed and implemented “work stations” for department testing ensuring equal distribution of laboratory staff resources and alleviating stress
• Radiation Safety Officer
• Winner – quality excellence award – pipetting, Corning Diagnostics
ST ANNE’S HOSPITAL, CHICAGO, ILLINOIS 1978-1985
DEPARTMENT SUPERVISOR
Administered all production in the small radioimmunoassay specialty lab, implementing 25% cost reductions while increasing lab revenues with the addition of 6 new tests and the gradual elimination of radioisotopes. Organized neighborhood campaign that canvassed male volunteers to initiate prostate cancer screening. Implemented newborn thyroid testing program in-house to generate additional income for the lab. Successfully guided the lab through its first CAP specialty lab and through 2 JCAHO inspections.
EDUCATION:
DEPAUL UNIVERSITY, CHICAGO, ILLINOIS
BACHELORS DEGREE, BIOLOGY PRE-MED
HOLY CROSS HOSPITAL, CHICAGO, ILLINOIS
SCHOOL OF MEDICAL TECHNOLOGY, MEDICAL TECHNOLOGY INTERNSHIP
PROFESSIONAL DEVELOPMENT:
Newsletter, Brochure and Ad Design, SkillPath Seminars
SPIN Selling, Huthwaite
Principles of Marketing, College of Lake County, Grayslake, Illinois
Finance for Non-financial Managers, Strategic Management Group
Total Selling Principles, Barry Rhein Sales Consultants Group
Professional Selling Skills, Learning International
Management Skills II & I: Principles of Quality Management, Zenger-Miller
Motivational Dynamics: Effective Management Development, Control Data Corporation
Quality College, Corning Medical, Medfield, MA
PROFICIENCIES:
POWERPOINT
EXCEL
SIEBEL SALES TRACKING
WORD
COGNOS SALES TRACKING SOFTWARE
ACCESS
OUTLOOK