Administrative Assistant Customer Service

Dayle Magida

*** **** ****** ****

Richboro, PA *8954

215-***-****

***********@*****.***

EDUCATION

Syracuse University: Bachelor’s Degree in Music Industry/General Business

College of Visual and Performing Arts: May 2012 (summa cum laude GPA of 3.9)

Coursework includes: marketing, economics, arts administration, human resource management, artist management, music industry law and ethics, advertising, social media, business administration, product merchandising

Bucks County Community College: Certificate in Social Media for Business, August 2011

Marketing using social media, integrating social media into a business organization

EXPERIENCE

Syracuse University Art Galleries: Administrative Assistant/Receptionist, June 2011 to May 1, 2012

Provide clerical and office support, assist in maintaining and setting up new art exhibition displays

Create and update social media used to market gallery gift shop, update event calendars

Organize gallery events such as gallery openings, receptions, lectures, catalogue signings

Update art library database/data entry, art research, other duties upon request

Receptionist/customer service

EMI Music Publishing: Intern/Office Assistant in NYC, summers 2010 and 2011

Created Excel spreadsheets for song research

Drafted letters (confirmations, approvals, quote forms, misc. letters)

Created and entered licensing deal requests

Additional administrative duties- filing, photocopying, and scanning of deal requests, mailing, special projects

Proficient in specialized databases- AS400, SAM (Works), EmiLi (Axispoint)

Newtown Dental Care: Administrative Assistant/Receptionist, 2007-2011

Set appointments and contacted patients/updated calendar

Scheduled travel plans for dental conferences, organized office events, data entry

Created and updated social media/marketing strategies

COMPUTER SKILLS

Proficient in: Microsoft Word, Excel, PowerPoint, Outlook, Photoshop, FileMaker Pro

AWARDS

Dean’s List 2008-2012

Syracuse Director Scholarship- four year scholarship 2008-2012

Renee Crown Honor Society Phi Kappa Phi- for outstanding academic achievement 2011-2012

National Society of Collegiate Scholars- for outstanding academic achievement 2008-2012

Pi Kappa Lambda National Music Honor Society- for academic excellence and achievement 2011-2012

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