Customer Service Manager

**** *. ***** ***.

Tahlequah, OK ***** Phone 918-***-****

E-mail ********@*****.***

Jacob Bearpaw

Objective To achieve employment as a Warehouse Manager

Professional experience [ 5/07 - Present ] Cherokee Nation Industries Tahlequah, OK

Distribution Supervisor

• Successful Warehouse Management System implementation

• Responsible for daily operations of Shipping and Receiving area, create work schedules, adjusted work loads,

• Compiled reports outlining department performance

• Maintained Inventory for more than 3,000 part numbers

• Ensured adequate and regular cycle counts

[ 2/06 – 8/06 ] McKesson Corp. Oklahoma City, OK

Order Filler

• Completed orders for customers in a faced paced line picking environment

• Pulled orders in the full case department that required the use of driving a tugger with multiple carts attached

[ 9/00 – 8/04 ] Cherokee Nation Industries Tahlequah, OK

Warehouse Associate

• Provided customers with tracking information on orders

• Worked in shipping and receiving, pulled orders and received inbound shipments into stock

• Document Control

Education 8/04 – 12/05 University of Oklahoma Norman, OK

Public Administration

• Completed 35 hours of undergraduate coursework and upper division courses for major

1/03 – 5/04 Northeastern State University Tahlequah, OK

Business Management

• Completed 36 hours of undergraduate coursework

1/99 – 12/99 Haskell Indian Nations University Lawrence, KS

Business Management

• Completed 24 hours of undergraduate coursework

Skills Knowledgeable of WMS systems and Kronos software, Proficient in Microsoft Office, Excellent customer service skills, 5 years Forklift experience, Haz Mat trained,

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