Charolette Mayes
_________________________________________________________
***** ******** ***** *******, ** 77038 ***************@*****.*** Telephone: 281-***-****
Objective
To obtain a position with a company that will allow me to use my Clerical skills. Although, I have extensive experience, I am seeking a position where I can develop and excel while giving my best to an employer and enhance the company's growth.
Work Experience
Secretary
Region4 Education Service Center Houston, TX September 2004-June 2011
Assisted with all aspects of Teacher Certification Admissions
Maintained correspondence and communication with candidates
Answered main switchboard and provided assistance
Trained new employees/temps for Teacher Certification Reception Area
Courteously greeted visitors and referred them to the appropriate staff
Received and distributed incoming and outgoing mail
Distributed incoming faxes and courier packages
Performed general office duties
Ability to use general office equipment (i.e. fax, copier, scanner)
PBX Operator
Resource Staffing (BP Amoco) Houston, TX January 2002-August 2004
Answered incoming calls to the main number in a polite and professional manner
Education
Booker T. Washington High School Houston, TX June 1990
Texas Southern University 1991-1992
Skills
Strong verbal and personal communication skills
Maintain confidentiality
Multi task simultaneously
Accuracy and attention to details
Adaptability and ability to work under pressure
Basic Microsoft Office skills
References
Felicia O'Brien, Certification Specialist
Region4 ESC
*******@****.***
Telephone 713-***-****
LaDonna Williams, Secretary
Region4 ESC
*********@****.***
Telephone 713-***-****