Doraine M. Harris
McLeansville, NC 27301
*********@*******.*** 336-***-****
SUMMARY
Experienced Warehousing/Logistics Manager with 15+ years of progressive experience. I bring exceptional knowledge of the warehousing industry to include utilizing multiple warehousing systems. I am an exceptional motivator of exempt and non-exempt staff. I have a keen awareness of recognizing talent in others, and bringing out their best performance. I have an impeccable record of safety and quality control. I am a dependable worker and an asset to any team that I join. Experienced in all phases of shipping, receiving and inventory control.
PROFESSIONAL EXPERIENCE
Polo Ralph Lauren, Greensboro, North Carolina 1995 to 2009
Distribution Manager (2005 to 2009)
Manage 300,000 square foot department to include responsibility for Retail and Wholesale business.
• Implemented cross training program that provided training to over 50 associates in multiple functions of the warehouse, which lead to a cost savings of over 1.5 million dollars in overtime and temporary labor costs.
• Increased department productivity from 96% to 118% in 2008, to include an increase in accuracy during this time period from 92% to 96%.
• Set production and accuracy records during the first quarter of 2009 to include zero safety violations during this time period.
• Successfully implemented new tracking programs to ensure timely delivery to internal and external customers and eliminate rework in the distribution center. This lead to cost savings of $500,000 in the 2008 fiscal year.
• Ensured employee compliance to OSHA safety standards at all time.
Distribution Supervisor (2004 to 2005)
Supervised Reserve Department to include responsibility for Retail and Wholesale business lines.
• Recognized for excellent leadership skills in directing activities of 50+ employees across two work shifts.
• Improved internal customer relations by conducting focus groups with internal customers to gather requirements and suggestions for improvement.
• Implemented inter-departmental mentoring program to expose associates to other areas of the business.
• Successfully met or exceeded budge goals from 2005-2007 through increased productivity and accuracy from my associates.
• Successfully served as the project manager for leading a transition from warehousing system DCMS to PKMS, with outstanding results.
Doraine M. Harris 336-***-****/*********@*******.*** Page Two
Polo Ralph Lauren (cont)
Distribution Coordinator (2002-2004)
• Responsible for training new and existing personnel on departmental procedures, forklift operation, and safety responsibilities.
• Responsible for distribution of daily tasks for associates to include scheduling of break and lunch times to maximize productivity within the department
Material Handler (1995-2002)
• Responsible for pulling orders from active stock and dispersing to departments where packages are broken down before shipping
• Accountable for locating missing cartons and entering them in AS400 computer system
• Loading and unloading trucks, key merchandise in to computer system
• Scanning merchandise into specific storage bins using a handheld scanner and RF technology
United States Army
Sergeant E-5 (1990 to 1994)
Managed a fleet of heavy equipment vehicles and equipment valued at over 1 million dollars.
• Provided training and instruction to new soldiers on driving techniques and safety mechanics for heavy equipment vehicles
• Managed delivery of cargo to soldiers serving in Operation Desert Storm “Iraq” cargo included food, supplies and weaponry.
• Fully accounted for maintaining the “We Care Bus System” which provided transportation to soldiers that lacked their own person transportation.
• Gained extensive knowledge in coordinating logistics for squadron missions throughout Europe to include (Germany, Spain, Italy and France)
EDUCATION
A.S., BUSINESS ADMINISTRATION, North Carolina A&T State University, Greensboro, NC