Dolicia L. Cole
West Hempstead, NY 11552
***********@*****.***
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Summary of Qualifications
• Computer Literate, MS Word software, and other computer application
support skills (Internet proficient) Typing skills 40 WPM.
• Excellent organizational skills.
• Interpersonal skills demonstrated by the ability to interact.
effectively and professionally with clients, stakeholders/corporate
liaisons, and collaborative partners.
• Excellent writing and oral communication skills.
• Valid New York State Driver's license.
Professional Experience
Sales Representative / Administrator
• Greet customers and ascertain what each customer wants or needs.
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Answer questions regarding the store and its merchandise.
• Prepare sales slips or sales contracts.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Maintain records related to sales.
Legal Assistant
• Prepare and process legal documents and papers, such as summonses, subpoenas, complaints, appeals, motions, and pretrial agreements.
• Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and court officials.
• Receive and place telephone calls..
• Schedule and make appointments.
• Make photocopies of correspondence, documents, and other printed matter.
• Assist attorneys in collecting information such as employment, medical, and other records.
• Draft and type office memos.
• Complete various forms, such as accident reports, trial and courtroom requests, and applications
for clients.
Employment/Volunteer Services
Flying Foods Servair Queens, NY 2011-2011
Samaritan Village (Volunteer) Queens, NY 2010-2011
Phoenix House (Volunteer) Lake Ronkonkoma, NY 2009-2010
Macy’s Lake Grove, NY 2008-2009
Nassau County District Attorney Office Mineola, NY 1994-2004
Education
Nassau Community College Garden City, NY 1994
Associates in Applied Science (AAS)
Major- Office Technology