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Manager Sales

Houston, Texas, 77054, United States
April 24, 2012

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Deena Brown

**** * **** * ***. ****

Houston, TX 77054

(810) ***-****

Objective: To secure a position utilizing experience in areas of Customer Service, Management, and Clerical Support.

Professional Experience:

University of Phoenix, Ann Arbor, MI (July 2009-Nov. 2011)

Enrollment Advisor

• Conducted 80+ calls daily to prospective students

• Provided undergraduate/graduate students with information on college degree programs and tuition information

• Assisted prospective students through the enrollment process

• Provided students with information on additional resources that could assist them through courses

• Provided students with graduation information

Rent A Center, Flint, MI (Aug. 2008-July 2009)

Sales Manager

• Conducted 75 + calls daily to prospective sales

• Assisted with advertising in marketing campaigns

• Maintained daily and weekly sales goals

• Prepared bank deposits based on previous day’s sales

• Handled customer complaints

Halo Burger, Flint, MI (June 2000-Aug. 2008)

Assistant Manager

• Frequently Visited each section of the restaurant throughout the day to assure streamlined activities and proper interdepartmental coordination

• Maintained records of exceptional good / bad performances, individually for all the employees and submitted the data to the manager

• Studied and analyzed the financial status reports by the cashiers and consulted with the managers about further actions

• Accompanied the manager in recruiting and training new staff

• Conducted daily and monthly inventory of products

• Recorded sales and prepared bank deposits of profit/deficits

• Handled customer complaints


Master’s Degree in Management from University of Phoenix in Phoenix, AZ (Anti. Grad. Nov. 2012)

Bachelor’s Degree in Business Management/Marketing from Baker College of Flint, MI (March 2008)

Computer Skills:

Microsoft Word, Microsoft Excel, Microsoft Outlook, and Microsoft PowerPoint

References Available Upon Request

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