Customer Service/ Sales

DAVID J. FEDOR

**** ********* ****

Myrtle Beach, SC 29579

Home: 843-***-**** Cell: 724-***-****

*******@*******.***

Education

California University of Pennsylvania, California, PA

Graduate 1997 with a Bachelor of Science Degree in Business Administration

Carmichaels High School, Carmichaels, PA

Graduate 1991

Employment Experience

Verizon Communications, Uniontown, PA

November 1998 – August 2008

Responsibilities and Duties

· Meet daily sales quotas and monthly objectives

· Provide explanation of state and federal policies

· Provide assistance with data entry and spread sheet reports

· Supervise small groups of agents and provide sales training

· Awarded multiple sales awards and national recognition

· Maintain a standard of exceptional customer service

Enterprise Rent-A-Car, Pittsburgh, PA

June 1998 to November 1998

Responsibilities and Duties

· Sales on a corporate and public level

· All opening and closing business procedures

· Marketing our services to major corporations in the area

· Receiving incoming calls with sales opportunities

Ameritech Security Corporation, Uniontown, PA

January 1998 to March 1998

Responsibilities and Duties

· Sales on a public and small business level

· Telemarketing

· Door to door sales

· Commission sales

American General Corporation, Uniontown, PA

July 1995 to January 1996

Responsibilities and Duties

· Associate sales representative

· Experience in finance and savings plans

· Experience in working with the public

· Commission sales

Qualifications

· Exceptional customer service

· Indoor and outdoor sales experience

· Maintained the necessary computer skills for proficiency on the job

· Supervised groups of consultants to improve sales results

· Trained consultants in sales

Achievements

· Acquired multiple sales awards through Verizon Communications and have consistently ranked in the top 5% sales bracket from 2002 to 2008.

References

Available upon request

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