administrative/clerical duties.

Location:

Posted:

December 01, 2009

LISA H. TEAGUE

************@*****.***

OBJECTIVE: To obtain a position in customer service where my organizational and analytical skills can be utilized.

WORK

EXPERIENCE: Office Manager 2001 - 2008

ARROW INC.

Doraville, Georgia

• Maintain accounts receivable

• Collect money from delinquent customers

• Manage employee benefits including health insurance, workers compensation, and vacation time

• Prepare weekly payroll for twenty-five employees

• Handle customer complaints and ensure efficient resolution of problems

• Receive orders from customers and ensure proper distribution

• Establish working relationships with corporate customers

Customer Service Supervisor 1993 - 2001

WASTE MANAGEMENT/RECYCLE AMERICA

Norcross, Georgia

• Managed international shipments, ensuring that all customs paperwork were properly filed

• Maintained deadlines for critical shipments, guaranteeing on time delivery

• Supervised five employees; including annual performance reviews and salary increase recommendations

• Trained employees on new software and made certain they felt comfortable using the product

Office Manager 1989 - 1992

BISSET CHIROPRACTIC CENTER

Lilburn, Georgia

• Prepared monthly profit and loss statements

• Maintained accounts payable and receivable

• Filed insurance claims and followed up on payment to make sure there was a 100% collection rate

SKILLS: • Multi-tasking

• Organization

• Leadership & teamwork

• Self-motivated

• Interpersonal communication

• Public relations

• Experience with customized databases and data entry

COMPUTER • Microsoft Office

SKILLS: • QuickBooks Pro