Project Manager Customer Service

Linda M. Amidon

Phone: 408-***-**** *****.******@***.***

Yuba City, CA 95991

Objective

Seeking a position as Office Administrator, offering over ten years of office management experience including construction office management along with property management administration while growing personally and professionally with an established organization where opportunities to advance may be offered.

Ability Summary

Proficient in QuickBooks and PeachTree accounting programs / seven years experience

MS Office Word, Excel, PowerPoint, Outlook, Desktop Publishing / ten years experience

Design and produce newsletters, marketing materials, and presentations – successful meeting coordinator

Adaptable to all management information systems, learns programs and is efficient with understanding and processing new procedures

Train and manage employees on office procedures and protocol

Offers excellent customer service to both internal and external teams

Professional yet approachable, with strong communication skills, in both written and verbal forms

Highly organized, hard-working, motivated team player

Employment History

Administrative Office Assistant / Renoir Staffing Services, Oakland, CA / 07/2008 – 05/2011

Residential property leasing specialist. In this position, responsible for working at various residential rental properties throughout the Bay Area greeting clients interested in available rental units, answering phones, scheduling appointments, touring available units, processing applications, following through to lease execution and move-in. Internet research required to verify information on applications, served as liaison between residents and upper management contacts, resolved disputes. Develop business relationships within the community and external vendors, took work orders and followed up with residents to ensure timely resolution to maintenance issues. While assigned to tax credit properties, gained knowledge of the requirements for processing low income/tax credit certifications. Developed solid understanding of Fair Housing laws for protection of property owners and renters. Communicated with Housing Authority to ensure compliance.

Office Manager / Bonanza Heating and Air Conditioning, Mountain View, CA / 09/2005-04/2008

Answered phones, typed correspondence and proposals, performed accounts payable/receivable duties using QuickBooks, scheduled and tracked construction jobs including installations, repairs, managed progress billings for large jobs, scheduled and led weekly staff meetings, obtained building permits, set up and maintained job files/binders, various other duties in support of contractor/owner. Follow up with on site Project Manager/Job Foreman to resolve scheduling conflicts & assist with jobsite administrative tasks. Coordinate weekly meetings with owner of company along with Foremen, Project Manager and self. Was instrumental in orchestrating and coordinating with other contractors to resolve scheduling conflicts on large projects. Responsible for obtaining building permits, pre-liens and lien releases. Set up and maintained job binders which included Business license, building permit, workers comp insurance certificate, weekly safety meeting information, and other pertinent site specific information in order ensure compliance was met with local and state guidelines.

Assistant Property Manager / Prometheus Real Estate Group / San Mateo, CA / 03/2002 – 01/2003

Same duties as listed above along with being responsible for weekly and monthly reporting to Regional Manager, move-ins, move-outs and SODAs. Performed property inspections and assisted with annual budget preparation/reconciliation.

Lease Administrator, Corp Real Estate / LSI Logic Corporation / Milpitas, CA / 05/2000 – 06/2001

Successfully handled property operations and lease administration functions for more than 50 leased R&D and Manufacturing properties and for 8 subleased properties. Located and secured full service office space for outside sales reps throughout the US, monitoring each new sales office after move-in to resolve billing discrepancies and assist in coordinating/securing required services.

Education and Training / 2008 - Present

De Anza Community College, Cupertino, CA / Working toward Associates Degree / Paralegal Certification

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