Connie Jean DeLeon

**** ** ***** ******, **** Saint Lucie, Florida

772-***-**** * d4g04j@r.postjobfree.com

Profile/Summary

Certified Clinical Medical Assistant

Accredited Certified Clinical Medical Assistant seeking a position, with the opportunity to utilize my education and skills

in Customer Service, Phlebotomy, EKG’s and Medicine administration to promote growth within a medical environment.

• Team builder always willing to help others.

• Dependable, trustworthy and dedicated.

• Strong interpersonal and communication skills.

• Ability to deal with people in a caring, courteous and professional manner accurately interprets patient’s problems

and offers the best solution.

• Reputation for excellence and high quality service to patients.

• Outstanding telephone communications; patient, personable and receptive.

• Positive, professional attitude and committed to service excellence.

• Possess good organizational and has the ability to handle tasks with minimum supervision.

Professional Skills / Medical Assisting Skills

Fast paced atmosphere Electronic Medical Records charting Room preparation

Interview patients Taking vitals Phlebotomy

Injections EKG’s Clean and sterilize instruments

Patient education Maintained HIPPA and OSHA standards Stocking and ordering supplies

• Twenty plus years as a customer service representative in the retail, banking and currently transitioning to target

medical assistanting.

• Wide range of practical skills/computer skills/basic office systems.

• Intermediate with Microsoft Word, Power point and Internet.

• Self-motivated team builder with ability to manage multiple projects simultaneously while maintaining a clear

perspective of goals and objectives.

• Exceptional listener and communicator who effectively conveys information verbally.

Connie DeLeon Page 2

• Resourceful team worker who excels at building trusting relationships with patients and colleagues.

Accomplishments

• Honors with a 3.98 in academics.

• 100% attendance.

• Received 26 commendation letters for customer service along with probleming solving

Volunteer

• Volunteering at Volunteer’s in Medicine.

• Volunteered to assist MA teachers in packing and unpacking medical labs at Medvance Institute.

• MVP Volunteer Club Vice President, Medvance Institute.

• Band parent volunteer at Oak Hammocks K-8 and Renaissance Charter School.

Certificates

Certified Clinical Medical NHA 01/2012 01/2014

Assistant

Student of the Month Medvance Institute 04/2011

CPR, AED, First Aid Medvance Institute 03/2011 03/2013

Quality Assurance Eastern Financial 09/2003

Florida Credit Union

Customer Service Eastern Financial 02/1997 06/2004

Florida Credit Union

Experience

Volunteer’s in Medicine

• Check- in/check- out of patients.

• Fast pace medical office atmosphere, charting.

• Interviewed patients, measured vital signs.

• Performed phlebotomy, EKG’S.

Heart & Family Institute

• Worked in a fast pace medical office atmosphere.

• Utilized Electronic Medical Records charting.

• Kept examination and treatment rooms clean and tidy for the next patient.

• Interviewed patients, measured vital signs, such as pulse, temperature, blood pressure and weight.

• Performed phlebotomy, EKG’S, gave IM and SQ injections.

• Cleaned and sterilized instruments and disposed of contaminated supplies.

• Stock and ordered medical supplies.

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• Maintained HIPPA and OSHA standards.

Assistant

04/2011 – 09/2011 Medvance Institute Port Saint Lucie, FL

• Assisted instructors in duties.

• Office Clerk

• Lab Assistant

Telephone Service Representative

02/1996 – 06/2004 Eastern Financial Florida Credit Union Miramar, FL

• Performed telephone support, investigating and resolving billing issues, account reconciliation

and proficient in online support.

Receptionist

04/1994 – 07/1995 HayHurst & Associates Miami, FL

• Provided discreet secretarial and reception services for a busy mortgage brokering service.

Education

09/2011 Medvance Institute Vocational School Medical Assistant Certificate

Contact this candidate