LVono
Resume:
Linda Vono
**** *** **** **, ***********, Ca. *3309
Home 661-***-**** Cell 661-***-****
******@*****.***
Objective: Restaurant Service Professional
Highlights of Qualifications:
Assist in staff hiring, training and supervision
Maintain quality/cost control records
Extensive background in customer-oriented service operations and business development, including marketing and promotions
Supervised staff of 25+
Practical working knowledge in all aspects of Front of House restaurant operation
Work History:
08/2005 - 07/2006
Subway/Marwaha Group
Camarillo, Ca.
Field Consultant
Evaluate restaurant operations, compile business analysis, made recommendation
Quickly established rapport with Franchise owner's, ensuring compliance to maintain regulations and inspections
Coordinate new promotions, POS system updates between Development Agent and Franchise owner's
Responsible to work with Franchise owner's to help them achieve their goals by providing guidance and training, improve management skills and structure plans to increase profitability
10/2001 - 08/2004
Jeanne’s Westfair
Bakersfield, Ca.
Bartender
Fostered repeat customers through consistently providing quick, professional and courteous service
Built an exceptional record of reliability - three years without a missed day
Developed strategy for making decisions under high stress conditions, maintaining composure while prioritizing and orchestrating many job functions
Cash handling, inventory and stock accountability
06/1995 - 08/2001
Red Robin
Bakersfield, Ca
Bartender/Server/Floor Manager
Implemented company policy and procedures maintaining company reputation
Reviewed operations daily to ensure fresh food and clean environment
Conducted weekly staff meetings to resolve problems and give updates on new procedures and promotions
Inspected premises for cleanliness and security
Closing and opening procedures - server sales drop, end of day sales
Education:
Bakersfield College
One-Year Liberal Studies
Bakersfield, Ca.
Bakersfield Adult School
400 Hrs Business Computer
Bakersfield, Ca.
Dept. Of Alcohol Beverage Control
Licensee Education
Alcohol Seller/Server Training Program
Bakersfield, Ca.
Restaurant Server Training
Service Steps Procedure
Bakersfield, Ca.
Related Skills:
Excellent communication skills, maintain positive relations with staff and customers in high-volume, fast-paced operations
Proactive planning led to notable increase in morale in all departments
Quickly and effectively solve customer challenges, ensuring customer satisfaction.
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