OBJECTIVE

To be part of a dynamic environment where I can employ my well-honed administrative, organizational and marketing skills and continue to expand my knowledge, with a reputable establishment, and achieve my overall success.

EXPERIENCE

Boutique Owner | Manager, Rococo - 10//07-11/2009

Oversaw all aspects of store management, administration and daily operations directly related to providing products and services;

Managed personnel, conflict resolution, and escalations; conducted interviews, appraisals and performance reviews; provided and organized training and development; mentored staff, directed and actively participated in floor sales, prepared work schedules and assigned duties.

Buyer of merchandise at retail level. Conducted trend analysis and style forecasting, analyzed sales records, price, and quality of merchandise to determine value and yield. Developed and maintained relationships with vendors/showrooms, negotiated contracts/purchase terms, facilitated x-factor deadlines and shipments, and authorized payment for merchandise according to contractual agreements.

Developed ideas, planned and erected displays for window and store; changed/rotated displays and signage to reflect changes in inventory promotion, arranged furniture and merchandise.

Coordinated and participated in promotional activities, worked with consultants and advertisers, to market products and services; developed pricing strategies, balancing objectives and customer satisfaction; utilized online social networks and magazines for client retention, monitored activity, provided feedback and up-to-date information.

Organized special promotions and events, planned and executed events as event chair; coordinated with local businesses to promote sponsorship and donations; established branding and created graphic designs for promotional marketing;

Maintained IT (POS) to record sales figures, provide for data analysis and forward planning.

Hospitality Coordinator | Office Services, Fish & Richardson LLP, Houston, TX - 4/10-10/1/10

Provided a high level of proactive client service and related preparations according to established policies and procedures;

Assisted with conference room planning for meetings, and weekly video forums; Coordinated catering and accommodations to visitors;

Updated firm Operations' packets: phone directory, instructional information about phones, computer, print sources and office supplies, reorganized work, supply and mail rooms to provide efficiency and productive flow;

Created inventory spreadsheets to provide support staff with updated supply room availability and inventory control, answered phones and transferred calls to appropriate parties (receptionist relief: daily or as requested);

Monitored client, Apple’s, source code production to opposing counsel’s expert witnesses;

Performed extensive marketing research to identify laws and court decisions relevant to pending EDTX cases.

Personal Assistant, Prof. Eckhard Alt, MD, PhD - 1/10-4/10

Coordinated and performed complex and varied administrative tasks requiring independent action and the setting of priorities and procedure.

Compiled materials for meetings, made travel arrangements, scheduled appointments, managed calendar, prepared correspondence and responded to e-mails.

Transcribed oral/taped dictation and handwritten notes for journal publications or patent law support, provided administrative assistance to various lab and non-profit facilities, created presentations, spreadsheets, travel/expense and financial reports and maintained records/files.

Handled residential rental property and all aspects of tenant/landlord lease terms and negotiations and successfully leased said property to/for tenant/landlord.

Legal Secretary, DeLange Hudspeth McConnell & Tibbets, Houston, TX 2000-2001

Legal Secretary, Phillips & Akers - Houston, TX 1994-1996

Legal Secretary, Funderburk & Funderburk - Houston, TX 1992-1994

Word Processor/Jr. Legal Secretary, Hirsch, Robinson - Houston, TX 1990-1992

Prepared and processed legal documents and papers, such as pleadings, motions, hearings and proposed Orders; drafted and typed office memos.

Mail, fax, or arranged for delivery of legal correspondence to clients, witnesses, and court officials, made photocopies of correspondence, documents, and other printed matter.

Received and placed telephone calls; Scheduled appointments, hearings and depositions.

Organized and maintained documents and case files.

Assisted attorneys in collecting information such as employment, medical, and other records.

Prepared and distributed invoices to bill clients or pay account expenses.

QUALIFICATIONS & SKILLS

Strong business ethic; entrepreneurial-minded; analytical, diverse, and ability to think outside-the-box; skills include: planning, management, marketing, research and sales; capable of C level administrative support; strong communication and interpersonal skills; excellent time management and strong capacity to negotiate; great technical skills, ability for developing individual and group work, great self confidence and facility to work under pressure in a fast-paced environment.

Mac and PC; Microsoft Office: Microsoft Word, Excel, PowerPoint, and Outlook; Point of sale POS systems; Dictaphone, Xerox, Scanning, Facsimile, Type (up to 85 wpm +).

CERTIFICATES

South Texas College of Law: NALS (National Association of Legal Secretaries | TRCP - 1990