Project Manager Sales
Resume:
Conseulo J. Capshaw
Nashville, TN 37221
d2j6sg@r.postjobfree.com
PROFESSIONAL PROFILE
A self-directed, motivated, Sales and Distribution Manager with key strengths for:
• Meets or exceeds business objective set forth
• Project Management with proven results
• Effective Speaker and Motivator
• Conversationally fluent in Spanish
• Proficient in Microsoft Office & Microsoft Live Meeting
• Exemplary team member encouraging group collaboration to manage and grow the company
• Proven success over 10 years in the Telecommunications Industry
• Bringing new ideas and process improvements to produce highly productive and cohesive teams
CAREER EXPERIENCE
Star Wireless, Middle Tennessee, 2011 – Present
Business Development Manager, April 2011 - Present
Noteworthy Achievements
• Developed, implemented and directed strategies, plans and operating metrics for field training of retail team.
• Achieved company goals for customer satisfaction and deployments of new promotions, products and systems.
• Achieved a minimum of 105% of monthly sales expectations and revenue goals.
Highlighted Responsibilities
• Ensured implementation of programs, processes and policies were consistent across all store locations.
• Installed training and development practices that made a highly significant impact on sales growth and annual revenue.
• Worked effectively and communicated regularly with corporate.
• Oversaw, managed and negotiated vendor relationships.
T-MOBILE USA, Middle Tennessee, 2011 – 2012
Small Business Account Executive, September 2011 – January 2012
Noteworthy Achievements
• Set expectations of newly created position within the company
• Launched B2B program within 9 Company owned stores
• Encouraged and Boosted Small Business teams to share ideas and best practices outside assigned market
Highlighted Responsibilities
• Cold Calling and business generation
• Creative and operational sales methods, solutions, and proposals
• Strong work ethic built upon quality, integrity, training, customer service and leadership
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CRICKET COMMUNICATIONS, Franklin and Knoxville, TN, 2006 – 2011
Indirect Account Manager, 2008 – 2011, Franklin
Noteworthy Achievements
• Promoted to Manage Indirect Accounts for the Middle Tennessee Area
• # 1 in sales for Dollar General, Target, Wal*Mart, and Electronic Express for Fort Campbell, Tullahoma, Manchester, and McMinnville
• Chosen by Regional Leadership as Project Manager of MUVE MUSIC which consisted of managing, marketing, merchandising, training, and all other logistics with a successful launch resulted in 135% to goal
• Launched new market in Tullahoma / McMinnville by identifying and opening 7 new sales distribution points
• Project Manager for Internal Employee Development and Recognition Program which increased employee satisfaction scores by 25%
• Managed #1 indirect sales distribution location in the Middle Tennessee Area
Highlighted Responsibilities
• Manage Premier, Standard, and National Accounts to increase Nets, increase ARPU, and reduce CHURN in Middle Tennessee Area
• Administer business plans, set account goals, store goals, sales support needs, post-sales support, commissions, co-op advertising, identify opportunities for store and business events
• Recruitment of potential new dealers/locations
• Updated promotions, offers, and special needs
Indirect Sales Specialist, 2006 – 2008, Knoxville
Noteworthy Achievements
• Managed 10 Wal*Mart locations that consistently lead in sales growth company wide from 2006 – 2008
• Nominated by Regional Leadership for company’s Hot Shot Award which was won in 2008 for superior sales results and customer experience
• Chosen to manage company’s Pre-Paid program which added 55 indirect locations to workload
Highlighted Responsibilities
• Assisted Indirect Account Manager with management of Premier, Standard, and National Accounts
• Organize events, side by selling, training, build partnerships, and motivate dealer employees to sell products and services
• Assist dealers with customer issues and provided resolutions
• Monthly and quarterly goal reporting and target setting for 77 Indirect Locations
Sprint Nextel Communications, Knoxville, TN, 2003 - 2006
Lead Communications Consultant, 2003 - 2006
Noteworthy Achievements
• Selected by leadership to represent the company and support the NASCAR race for the Nextel Cup Series in 2003 & 2004
• Awarded top recognitions for the city’s government sales in both 2005 & 2006
• Developed team awards and recognition program within assigned retail location that was adopted company wide and still being utilized to date
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Highlighted Responsibilities
• Meet, greet, inform and educate consumers in a retail environment
• Handle service, repair, and sales concerns for store clientele
• Assist management with daily duties and complete them in their absence
• Train new staff members in accordance with corporate policy and mandates
• Created, implemented and monitored system to focus and motivate management and staff
EDUCATION VOLUNTEER SERVICES
PELLISSIPPI STATE TECHNICAL COMMUNITY COLLEGE Habitat for Humanity
Associate of Art 2003 Nashville Area Rescue Ministries
Successful completion of General Studies courses Relay for Life
OAK RIDGE HIGH SCHOOL, OAK RIDGE, TN Fort Campbell Salute the Troops
CERTIFICATIONS
Behavioral Sciences Research
Fear Free Prospecting and Self Promotion 2011
Center for Excellence
Consultative Sales Training 2010
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