Resume

Sign in

Office Manager/Executive Assistant/customer sservice

Location:
Lancaster, South Carolina, 29720, United States
Salary:
16.00hr
Posted:
March 08, 2011

Contact this candidate

d28jwe@r.postjobfree.com

Sent: Mon, November **, **** 2:27:59 PM

Subject: MORTGAGE SPECIALISTS/ LOAN PROCESSOR

Peggy Bailey

**** **** ****** **** ********* , South Carolina (803)***-**** d28jwe@r.postjobfree.com

Objective To progress within an established company by expanding my knowledge and experience while continuing to build upon current skills.

Experience MORTGAGE SPECIALISTS/LOAN PROCESSOR

09/07 to 10/2010 CR Finance, Charlotte North Carolina

§ Mortgage underwriter. Mortgage closer. Review loans. Automated underwriter,mortgageloans,mailroom,loan,processor.fha.va.hud. conventional. high volume of loans

§ Handle and resolve customer complaints, making collection calls to past due customers, collect payments. Complete and process end of day paperwork.

Assistant Collection Manager

08/06 to 08/07 National Finance, Lancaster South Carolina ,

§ Handle inbound and outbound calls for collection of debt.

§ Serve as liaison between customers and investors. Educate debtors on importance of timely payments. Create repayments plans.

§ Marketing products and services. Supervised 25 junior collectors. Cash handling, application of payments, Handle escalated calls due to accounts related issues and problems. Proactively researching and resolving customers concerns.

CSR/Office Manager

07/05 to 07/07 Advance America , Lancaster South Carolina ,

§ Handle inbound and outbound calls for collection of debt

§ Handle and resolve customer complaints. Complete and process end of day paperwork. Data entry. Make collection calls to past due customers

§ Train workers how our system works. Proposed new ideas weekly to help reduce debt. Making sure we met our goals at the end of the month.

Education Lancaster High School , Lancaster South Carolina ,

1982-1985

§ Diploma

§ Perfect Attendance

Interests

References References are available on request.



Contact this candidate