Kimberly Murphy
Houston, Texas ***** 832-***-**** ********.*****.**@*****.***
SUMMARY
Self- directed administrative professional with extensive experience in the clerical and medical industries. Highly competent in all areas of office administration and Medical Billing/Coding. Proven ability to communicate well with diverse groups and individuals. Organized and efficient with strong communications skills and the ability to manage multiple tasks in a fast-paced environment.
Microsoft Office CPT, ICD-9, HCPCS, HIPAA Medicare/Medicaid
Data Entry/ Filing Bilingual/Spanish Telephone etiquette
Billing /Coding Confident/Committed Patient Collections
Multi-line Customer Service Type 40 wmp
EDUCATION
Everest Institute Houston, TX
Medical Insurance Billing/Coding
Pearland High School Pearland, TX
Graduate Diploma
AREAS OF ACCOMPLISHMENT
Williams Billing
2011-2011
Medical Insurance Biller
Billing/Coding Administrator
• Provided administrative support to medical director in medical clinic
• Coordinated and directed front and back office activities
• Managed clinical correspondence, all of physicians itinerary and meetings
• Process insurance rejections
• Developed tracking system for insurance claims, handled all logs
• Entered daily charges electronically in data system
Customer Service
• Meet and greet customers or guests in a professional manner
• Answered telephones in a courteous manner and routed to appropriate staff
• Assessed needs of guests and visitors and directed them accordingly’
• Ensure quality Customer service was provided consistently and needs were met
• Addressed concerns and complaints and recorded in regulations manual