Customer Service Sales

Michael McMahon

*** ****** ***.

Long Beach Ca.

90813

Phone 310-***-****

E-mail *************@*****.***

Summary of Qualifications

I have over 20 years experience in an intense, fast paced work environment which requires me to think on my feet & be creative in my split second decision making. I am an extremely self disciplined and self motivated individual with an excellent work ethic and phenomenal people skills. I constantly work on my skills in order to stay at the top of my field. I am a leader and am able to multi-task.

Languages I am conversant in Spanish

2009-present Resident Manager City View Villas Long Beach, Ca.

I serve as the manager of this beautiful downtown complex, my duties include but are not limited to:

1. Showing and renting vacant units

2. Running applications and preparing rental agreements

3. Supervising maintenance and repairs and supervising vendors

4. Preparing newly vacated units for rental in a timely fashion

5. Keeping property grounds and inside of building clean and presentable at all times

6. Maintaining high occupancy

7. Collecting rent, posting notices and inputting everything into computer documents

1985-present Southern Calif. Aquatics Federation

Referee

I officiate high school and college water polo and baseball

I have refereed 3 High School CIF Championships, 3 National Junior Olympic Championships, National Collegiate Club Championships, CIF Masters Meet, Community College Conference Championships, and several Southern California Zone Tournament Championship Finals. I have risen through the ranks to become one of the best referees in the California through sheer dedication and love of sport. I have also refereed professionally in Europe. This requires split second decision making & game management.

I am currently the President of Orange County for SCAF Swim. I also served as SCAF Vice-President & secretary for our Los Angeles chapter for 4 years.

2005- 2009 Service Solutions Merchandising Specialist

I service various clients throughout southern California including Rite Aid, Big Lots, Anna’s Linens, & Staples. Setting up displays according to corporate specifications, developing rapport with management & employees. My territory includes LA & Orange Counties

2005-2009 Shore To Sea Services San Pedro Calif.

Transportation Supervisor

This job required excellent customer service which was our forte. We were constantly dealing with last minute problems which required me to be able to lead and multi-task. Responsible for embark and debark of passengers to and from LAX to Cruise Lines in San Pedro. This includes planning, all documentation involved and maintaining accurate records. Must keep constant communication with staff and supervise group of 10 people.

2000-2005 Staples Long Beach Calif.

Sales Associate

Responsibilities include selling electronics, computers, printers, faxes, and working in the copy center, stocking shelves, making price tags, cashiering.

2004 Campaigners Inc Redondo Beach, Calif.

Field Delegate for Comcast Cable and Vonage, Fuji, Hitachi, and Epson

Responsibilities included Sales Assist, Sales Associate training, market research, on-line reporting

1995-2000 The Ionetics Corporation Honolulu Hawaii

Customer Service,Sales Rep

Telephone marketing, customer service, and sales for a family owned and operated business in the Hawaiian Islands and mainland. Maintained shipping records,resolved problems and complaints. Computer skills include Word,Excel, and Internet.

1985-present Los Angeles County Lifeguards

Recurrent Ocean Lifeguard

worked as a beach lifeguard during the spring and summer months and saved many lives...one of my most gratifying experiences

1985-1995 Lakewood High School Lakewood Calif.

Pool Manager

Responsible for maintenance, filtration, and chlorination of 25 yard commercial swimming pool. Duties included lifeguard during Physical Education classes, cleaning offices and restrooms and coaching the boys swim team. Produced several All-Americans and helped send students to college

Education 1982-1984 Cypress College Cypress California

Bachelor of Arts in Business Administration

Lettered in Varsity Water Polo and Swimming for two years. Volunteer instructor with handicapped children. Curriculum included Sports medicine.

Awards received Voted most improved athlete freshman year

Volunteer experience Volunteered with Special Olympics, age group water polo, the USA Olympic and Junior National team, and the Canadian National teams ¦ preparation for the 1992 summer games. I also work with my church.

Accreditations and licenses Emergency Medical Technician, Certified Pool Operator, and Red Cross Lifesaving and First Aid

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