Customer Service Manager

Carrie L. Rogers

Rt* Box ****, Checotah, Ok. ****6

918-***-**** Cell

******************@*****.***

JOB OBJECTIVE

To obtain a position working out of my home office, as a customer service rep, administrative assistant/secretary, or other office, and or executive positions enabling me use the skills that I have obtained.

EXPERIENCE

Office Manager 1995-present

For Him Construction 918-***-****

Checotah, OK 74426

Rodney Rogers,

Filing, answering phone, schedule appointments, balance checkbook, pay bills, Print invoices, Print receipts, type letters, issue 1099’s, process payroll when needed, customer service.

Photographer 2000-present

Carrie Rogers Photography 918-***-****

898 Lakeland St.

Checotah, Ok. 74426

Telemarketing/Cold Calling Oct 2007-Feb 2008

Mr. Robert Poole 602-***-****

Regional Manager

Brighten Communications

455 N. McKinley St.

Corona, Ca. 92879

Called business from list presented, read script, made appointments, entered information

Into online system, logged calls, leads, and hours,

Office Assistant 1995-1996

Don Baker Construction 573-***-****

15404 Texas Rd.

St. Roberts, Mo.

Judy Baker

Answered multiple phone lines, took messages, greeted customers, received rents from tenants, posted rents in ledger, typed of letters, balanced checkbook for business, filed, payroll, 10-key

Receptionist 1994-1995

St. Johns Mercy Medical Clinic 573-***-****

1100 W 10th Street.

Rolla, MO 65401

Answered multiple phone lines, greeted patients, checked patients in and out, made appointments, received payments, posted payments on computer, entered superbills onto computer, balanced out drawer at end of day, diag. coding. Cpt coding, 10-key, pulled charts, filed charts.

Receptionist 1992-1994

Memorial Gunn Clinic 573-***-****

901 Kidwell Dr

Versailles, Mo.

Mrs. Brenda Proehl

Front desk receptionist for four doctors, answered multiple phone lines, greeted patients, check patients in and out, made appointments, received payments, posted payments on computer, diagnosis coding, cpt coding, balanced money drawer. Opened batches, balanced batches with money drawer, made collection calls, 10 key, made appointments, verified appointments. Worked with patients about their billing and explained to patients about their billing, medicare co-pays, and insurance payments.

EDUCATION

1991 High School Diploma, Dixon, Mo. 65459

1990-1991 Office Technical school, Dixon High School, Dixon, Mo. 65459

COMMUNITY SERVICE

Title: office volunteer/ store volunteer 2005- 2008,

Jesus Helping Hands 918-***-****

Helping people less fortunate with basic living needs. Encouraging the discouraged.

Peggy Christian

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