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Management Manager

Location:
Lynchburg, VA, 24503
Posted:
September 28, 2010

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Resume:

Charleta Mason

****-* *. ********* **** Drive

Arlington, Virginia 22206

703-***-****-cell ~ 202-***-****-daytime~ d0zy9l@r.postjobfree.com

EDUCATION: Bachelor of Liberal Arts,

Georgetown University, Washington, DC

Master of Arts in Liberal Studies Concentration: American Studies

Georgetown University, Washington, D.C.

(completed 27 of 30 required credits)

PROFESSIONAL EXPERIENCE:

Operations Manager, Center for Multicultural Equity & Access (CMEA)

Division of Student Affairs, Georgetown University – Washington, D.C. (August 2004 – Present)

• Work closely with the Center’s student organizations to assist them with financial needs and program planning

• Create forms and processes to ensure and facilitate office and program efficiency

• Prepare and contribute in the coordination and tracking of the Center’s fund-raising activities

• Recruit, hire, train and supervise team of support staff

• Process personnel paperwork for hiring, termination, temporary separations for student and full-time staff of 60 ensuring that necessary and mandatory paperwork is processed timely and efficiently; Serve as point of contact for all staff regarding personnel issues

• Assess the needs of the office regarding office equipment and supplies including coordination of LAN services (trouble shooting of hardware/software components), which requires staying abreast of technological advances and recognizing their applicability to office needs.

• Responsible for publication of weekly departmental newsletter

• Management/Supervision

• Recruit, select, and train student staff for department run housing

• Member of the Living Learning Community Review Committee

• Develop, coordinate and execute annual training sessions for the Student Resident Assistants Professional Staff

• Advise and interact with 50-60 students per week

• LEAD Global, Philadelphia, PA

• Director LEAD Global Johannesburg, South Africa (Summer 2009)

• Recruit, hire train and supervise resident advisors and any other supporting staff for the program.

• Prepare and conduct pre-program and in-service staff trainings. Assigning staff activities and other responsibilities.

• Define and monitor crisis management plan, including emergency procedures.

• Along with University administrators, organize and/or approve trips for the program, supplies, and crisis management.

• Ensuring the production of materials, arrivals and departures, classes and extracurricular activities are planned.

• Provides around the clock presence during the program for emergency and management purposes.

• Monitor safety and all procedures as they pertain to the complete supervision of all students and staff.

• Help provide an atmosphere for developing good morale and well being among the staff and students.

• Track program expenses

• Supervise evaluations of, all operations and program staff.

• Maintain and review records and evaluations of all programs, operations, staff, and facilities.

• Prepare an evaluation and summary of current season including inventories, staff evaluations, student reports, and recommendations for the following season.

• The Leadership Education and Development (LEAD) Program in Business, Washington, DC

• Operations Director (July 2006 – Present)

• The LEAD Program introduces 30 of the nation's brightest rising high school seniors to the world of business while attending a 3-week residential program at Georgetown University

• On-Campus liaison with LEAD Program Headquarter Staff in [city] to administer applications, student selection process and develop program curriculum

• Recruit local instructors, college student RA’s, student volunteers and business partners

• Coordinate travel for all high school students, and headquarter staff from respective cities nationwide

• Responsible for securing and assigning on-campus residential housing and event/program spaces on campus

• Designated 24-hour on-call staff contact for students and parents for 3 weeks; and when needed in-residence with students on weekends

• Department of Biology, Georgetown University, Washington, DC

• Budget Analyst (July 2001 – September 2004)

• Manage all financial matters pertaining to the Department’s operating budgets, all faculty grants and contracts.

• Financial & Budget Manager: Oversee annual budget up to $250,000.00

• Process and monitor all purchase orders, service agreements, expense reports and fund transfers.

• Facilitate the dissemination of research opportunities to Principal Investigators, as well as the development, approval and submission of faculty proposals for extramural funding.

• Coordinate grant pre-award, proposal preparation, ensuring compliance with requirements delineated in the Request for Proposal (RFP), and University policy.

• Coordinate with main campus Sponsored Accounting Office to open grants accounts, monitor grant/contracts performance and expenditures, audit direct charges when necessary.

• Supervise to part-time bookkeeper and student workers. Maintain and process new hire personnel paperwork. Process bi-weekly and monthly payroll documents.

• American College of Radiology, Reston, VA

• Society Administrator (April 1996 - June 2001)

• Oversaw the daily operations of Radiological Society with approximately 2000 members.

• Responsible for coordinating membership recruitment and retention program efforts.

• Assist in publication of quarterly newsletter, web-site development.

• Coordinate annual meeting and staff exhibits with attendance up to 2,000

• Responsible for managing grant awards and grant application process for members.

• Track state and federal legislative actions to apprise members, local chapters and staff of relevant issues.

CERTIFICATIONS:

Professional Management Certificate, University Training & Development, Georgetown University

The Professional Management Certificate Program is designed for supervisors, managers, new directors and staff interested in acquiring and improving their leadership and management skills.

Nonprofit Management Executive Certificate, Center for Public & Nonprofit Leadership, Georgetown Public Policy Institute

The Nonprofit Management Executive Certificate Program is designed to strengthen the leadership and management capacity of nonprofit practitioners. The program gives participants the skills necessary to respond to the complex challenges and opportunities of nonprofit organizations.

RELEVANT SKILLS:

• Excellent oral and written communication skills

• Proficiency in Microsoft Office software, Student Information Systems (SIS) Program

• Extensive program management and supervisory experience

• Strong interpersonal and problem-solving skills

COMMUNITY INVOLVEMENT:

2004-Present Volunteer Kids2College, Meyers Institute For College Preparation, Georgetown University

2004-Present Volunteer Girl Talk, Georgetown University

2005-Present Committee Member, Diversity Action Council, Georgetown University



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