Customer Service Data Entry
Resume:
LaShaun Davis
Wilkinsburg, PA ****1
**************@*****.***
Keen, Team Player, Amicable, Trustworthy and Steadfast. Ability to perform well with a team or in a self-directed environment. Capacity to function under pressure while meeting deadlines. Excellent Customer Service skills
Education and Training
Bachelor’s of Science in Business December 2010
Point Park University Pittsburgh, PA
Associates of Specialized Technology in Criminal Justice October 2008
International Academy of Design and Technology Pittsburgh, PA
Act 235 License
PR-24 Weapon Training
Auto Lock Weapon Training
OC Pepper Spray Training
Summary of qualifications
Excel Spreadsheets
Microsoft Word
Power Point
Data Entry
Professional Experience
BNY Mellon Bank August 2011 - September 2011
Staffmark Staffing- Temporary Agency Pittsburgh, PA
Data Entry Clerk
Maintained and updated Excel spreadsheet
for Pitney Bowes incoming payments
Allegheny County - Office of Property Assessment October 2010 – May 2011
The Empyrean Group- Temporary Agency Pittsburgh, PA
Data Entry Clerk
Maintained Integrated Assessment System (IAS) for all parcel information
Entered real property data into the County’s database
Urban Settlement Services, LLC January 2009- August 2011
Mortgage Title Company Pittsburgh, PA
Obtained and calculated recording fees and taxes for new mortgages, deeds and subordinations
Calculated title premium and endorsements for files and entered data into word documents for forwarding to the bank
Ran special online reports to verify bankruptcy records and special alert lists
Completed closing protection letters for all titles ordered ensuring accuracy
Corresponded with borrowers via telephone to verify title information and prepared new documents as needed
Used numerous internet websites to perform the tasks listed above
Other clerical duties included: data entry, copying, scanning, and faxing confidential documents and answering incoming calls
City of Pittsburgh Police Headquarters July 2008- September 2008
Fire Arms Tracking Unit Pittsburgh, PA
Internship
Verified stolen gun records
Faxed confidential documents
Filed and typed police reports
Reformed Presbyterian Nursing Home January 2008 – January 2009
Dietary Aide Pittsburgh, PA
Coordinated pick-up and delivery schedules
Prepared and served meals for delivery
Giant Eagle Supermarket August 2007 – January 2008
Cashier Pittsburgh, PA
Balanced daily cash transactions
Prevented shrinkage of merchandise
Processed credit card and check payments
References Furnished Upon Request
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