Customer Service Assistant
Resume:
JESSICA WINBURN
**** *. ******** ***● Chandler, Arizona 85248● 602-***-**** ● d0qz4k@r.postjobfree.com
OBJECTIVE
I am seeking the Customer Service Assistant Sales Administrative Position that will utilize my excellent interpersonal skills aiming to make a positive contribution to the company’s goals and success.
SUMMARY OF QUALIFICATIONS
Organized and efficient with strong persuasive communications skills
Able to manage and coordinate multiple projects and meet deadlines under pressure
Enthusiastic, creative and willing to assume increased responsibility
Goal focused and flexible in responding to changing needs
Detail oriented and able to understand, process and incorporate new information quickly
EDUCATIONAL DEGREE and CERTIFICATIONS
Bachelor of Science in Nutrition/Dietetics, University of Arizona, 2012
Deans List Award Spring 2011, Fall 2011 and Spring 2012, College of Agriculture and Life Sciences
ServSafe Certified, February 2, 2011 by the National Restaurant Association
HIPAA Certified, November 22, 2011 by the University of Arizona
UNIVERSITY OF ARIZONA ARTHRITIS CENTER 8/2010 – 5/2012
Living Healthy with Arthritis Assistant Coordinator – Tucson, AZ
Organized Monthly lectures titled: “Living Healthy with Arthritis” featuring Rheumatologists, Exercise Physiologists, Canyon Ranch Health Resort instructors and local Professionals with active classes in Tucson, Green Valley and the Community
Develop Yearly Conferences featuring professionals from Canyon Ranch Health Resort, University Orthopedic Specialists, St. Joseph’s Hospital and University of Arizona Medical Center
Plan and Market Rheumatology Grand Round Meetings and Journal Clubs at University of Arizona Medical Center (UAMC)
Clinical Trail Assistant for “Rheumatology Health Tracker” at the Wilmot Arthritis Clinic
Speaker for a Nutritional Seminar titled, “Nutrition for the Self”
CHOLLA HIGH MAGNET SCHOOL
College Prep Assistant Tucson Unified School District - Tucson, AZ 3/2011-5/2012
AVID Tutor
Aide to low-income students with ways to attend college and obtain scholarships
Advocate the importance of attending college after high school graduation
Lead “Tutorials” (Socratic discussions between students)
MARRIOTT UNIVERSITY PARK HOTEL 8/2009 – 8/2010
Sales Associate
Consistently exceeded expected sales goals
Prepared excel spreadsheets of product inventory for purchasing
Handled a high volume of customer sales and promotion
Provided excellent customer service to all patrons and vendors
LEE AND TRAVERS P.L.C. 9/2008 – 8/2009
Administrative Assistant
Developed and implemented a new client filing system
Prepared court documents and client correspondence, dictation and letters.
Managed work flow in a busy two attorney office
SKILLS AND INTERESTS
Proficient in Mac OS and all Windows applications, including MS Word, Excel, Outlook and Power Point
Enjoy volunteering, travel and event production
COMMUNITY SERVICE ACTIVITIES
Educator for Senior Armory Center
Assistant at Athlon Physical Therapy and Sanderson & Dubois Momentum Physical Therapy
Volunteer at “Market on the Move”
Volunteer for “Fresh Fruit & Vegetable Program” at CE Rose Elementary School
Volunteer at the University of Arizona Medical Center Diet Office
Assisted at “The 24th Annual Lute Olson Golf Tournament and Auction” and “Lunch with Lute”
REFERENCES
Betty Guenther
o University of Arizona Arthritis Center
Tracy Shake
o The University of Arizonan Arthritis Center and Canyon Ranch Health Resort
Brenda Lee
o Lee & Travers P.L.C
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