VINCENT J. WOLK
* ******** ** **********, ** ****3
*********@*****.***
OVERVIEW
A highly motivated Accounting, Customer Account manager, Credit, and Collections professional with a verifiable record of accomplishment spanning two years. Highly creative, Fast learner, Expert level written and verbal communication skills, recognized as a results-oriented and solution-focused individual. Areas of strength include:
• Accounts Payable
• Problem Collections
• Organizational Skills
• Computer Literacy
• Work as Team Player • Accounts Receivable
• Legal Aspects of Collections
• Communication Skills
• Time Management Skills
• Research Abilities
COMPUTER SKILLS
• WordPerfect, Microsoft Word
• Microsoft Excel
• Lexis Nexis Accurint
• Dacs System for collections
• Data Entry
• Internet
E-Automate
PROFESSIONAL EXPERIENCE
Accounts Receivable/Payable/Contract Specialist
One Stop Business Centers Inc, Woburn, MA
Kyocera Service Center of New England
• Accurately applying customers payments and reconciliation or cash receipts
• Fax Customers invoices they are missing and receipts of credit card payments
• Fill out a deposit slip daily for customers payments and depositing them into our company bank account
• Make calls and email customers who are past due on Contract, Sales, and service invoices
• Mail certified letters to customers that are extremely delinquent
• Monitor customers service calls and supply orders
• Be able to answer any question the customer may have regarding their contract, our products, our service, or their payment history on their account.
. Cut Checks every week for the companies expenses
. Create equipment sold and equipment purchased reports along with aging reports
. Maintain customers files and their contracts
. Create monthly A/R reports
Collection Account Representative 2010-Present
2009-2011
Windham Professionals, Woburn, MA
Student Loan Collection agency
• Making outbound collection calls to debtors on past due student accounts.
• Answering incoming calls regarding accounts and demonstrating superior customer service.
• Efficient usage of skip tracing software & tools to recover more information on debtors.
• Working with fellow employees to help in the aid of successfully collecting on accounts.
• Handling bank and credit card information to process payments on accounts.
Debt Collector 2008-2009
Associated Credit Services, Lowell, MA
Credit Card & Overdrawn bank accounts
• Collecting past due debts from debtors for clients.
• Skip tracing to find information on debtors.
• Customer service and helping debtors work out payment arrangements.
ACCOMPLISHMENTS
• Consistently achieved monthly bonus goal for 13 consecutive months
• Went above and beyond commission based office goals
• Recognized as 2nd top collection representative for May, 2010
EDUCATION
University of Massachusetts, Lowell, MA 2009- Present
Business Finance & Accounting
Middlesex Community College, Bedford, MA 2007-2009
Business Administration & Finance
Arlington Catholic High School, Arlington, MA 2001- 2005
REFERENCES
Promptly furnished upon request.