Administrative Assistant High School
Resume:
TIFFANIE M. RIGGS
**** *. **** ****** • Cleveland, Ohio 44103 • 216-***-**** • d02p47@r.postjobfree.com
COMMUNITY RELATIONS & MARKETING PROFESSIONAL
A creative and energetic Community Relations & Marketing Professional with a proven record of accomplishments in increasing business and leading comprehensive marketing strategies in support of business goals and objectives with the unique ability to communicate the vision and inspire action.
• Developing Marketing Strategies • Targeted Marketing Skills
• Project Management Skills • Presentation & Public Speaking Skills
• Strong Leadership Skills • Community Outreach Skills
• Effective Negotiating Skills • Event Planning Skills
PROFESSIONAL EXPERIENCE
2007 – 2010
Ocean Dental, Inc. – Cleveland, Ohio
Responsible for creating awareness of dental services provided by the company to children and young adults on Medicaid by gaining a working knowledge of the income demographics, trends of consumer behavior, and needs of the community, while establishing and building relationships in the community with social, governmental, educational and health agencies.
Selected Contributions:
o Increased new patient numbers by nearly 45%
o Managed community and government relations for the entire state of Ohio and assisted other states in gaining these relationships
o Represented company before government, social, educational, health and community groups
o Assisted various health coalitions in their efforts to educate about importance of proper dental care
o Designed a Public Relations/Marketing Training Manual to assist new employees in adjusting to their role
o Maintained a confidential database of contacts and partnerships
o Handled patient complaints
2006 – 2007
WellCare of Ohio – Cleveland, Ohio
Responsible for creating awarness of the company as a viable medicaid option through a broad combination of relationship building, event planning, and community relations activities with community leadership, healthcare providers, and potential members.
Selected Contributions:
o Ability to identify and build relationships within the community
o Successfully collaborated with a plethora of organizations to promote our products and services
o Successfully coordinated and participated in a variety of community events
o Extensive presentation skills to diverse audiences
o Distributed marketing materials to the target population and organizations
TIFFANIE M. RIGGS
2159 E. 40th Street • Cleveland, Ohio 44103 • 216-***-**** • d02p47@r.postjobfree.com
PROFESSIONAL EXPERIENCE
CONTINUED
2004 – 2006
Cuyahoga County Prosecutor’s Office – Cleveland, Ohio
Assisted county prosecutors with community-based prosecution through working directly with community officials, residents, police, schools, businesses, civic groups, and religious organizations.
Selected Contributions:
o Paralegal
o Administrative Assistant for the entire Child Support division
o Represented the office at community meetings and events
o Developed key community relationships
o Worked with the community to target trouble spots within specified neighborhoods
o Reached the highest level of support staff in the office
2002 – 2003
Youth Opportunities Unlimited – Cleveland, Ohio
Worked with the Jobs for Ohio’s Graduates Program as a career coach to increase the potential of at-risk youth in graduating high school and exploring post-secondary options.
Selected Contributions:
o Provided career coaching to high school students in an individual and group setting
o Developed partnerships with potential employers
o Taught resume’ writing and interviewing skills
o Aided students in the development and execution of community service projects
Education
Bachelor of Science, Journalism, Minor Interpersonal Communication, 2001 • Bowling Green State University
Master of Arts, Applied Communication, Theory and Methodology, 2003 • Cleveland State University
REFERENCES AVAILABLE UPON REQUEST
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