Robert Luethje

*** ******* **** ****

Pomona, NY 10970

czzi72@r.postjobfree.com

914-***-****

SKILLS:

Expert in building and repairing complex computer and network systems.

Skilled with Apple iMac/notebooks.

Skilled at administering router/TCPIP, DNS, DHCP on local area networks.

Skilled with Active Directory on Windows servers.

Skilled with Remedy Helpdesk ticketing system.

Familiar with VPN to access networks.

Strong problem solving skills.

Install assorted peripherals (network interface cards, sound cards, video cards, printers, etc.)

Expert at installing and maintaining all PC Windows platforms (Windows 7, Vista, XP)

Install all popular software (I.E. MS Office 2007, Symantec Endpoint, Mcafee)

Set-up and maintain a small local area network using Windows 2003 R2 Server.

Can compose Web pages and HTML applications with HTML, CSS, VBScript.

Programming with VB.NET.

EXPERIENCE:

Barbeau Enterprises: Elgin, IL (09/2011-10/2011)

Position: PC Technician

Responsible for removing old PCs and wiping clean the hard drives, installed new PCs and ensured all software was properly installed at various Chase Bank locations.

Freelancing: Pomona, NY (8/2005-present)

Position: PC Tech.

Troubleshooting/repairing computers, setup a LAN and currently maintain it using windows 2003 R2 server. Setup VMware on computers.

CDM Institute: Wayne, NJ (03/2011-06/2011)

Position: IT Specialist

Responsible for managing PCs, all network equipment in all 9 campuses. I was also responsible for maintaining the company’s intranet and Internet websites. Using active directory I added new people to the network as well as removed them from the network.

Tucek Roofing: Congers, NY (4/2008-03/2011)

Position: Computer Specialist

Answering staff questions, upgrading and fixing the office computers. Scanning paid contracts for archiving.

Cablevision Inc: Shelton, CT (9/2009-10/2010)

Position: Technical Support Representative

Assisting customers with service related issues including TCP/IP troubleshooting and configuration, also assisted customers with VoIP issues. Educated customers on the use of different email programs and other common software.

Technisource: Shelton, CT (9/2009-1/2010)

Placed at Cablevision for technical support performing above duties and was hired to work directly for Cablevision after probation period.

FEMA: White Plains, NY (6/2007-8/2007)

Position: Computer Specialist

Responsible for answering helpdesk ticket requests and fixing the customer’s computer issues and answering customer’s questions and often setting up computers for incoming people.

CompUSA: West Nyack, NY (4/2006-5/2007)

Position: Interim Warehouse Manager (8/2006-5/2007)

Assumed responsibility for the daily activities of the warehouse, including receiving, shipping and personnel management. Responsible for the warehouse in the absence of the manager.

Computer Hardware Salesman (4/2006-8/2006)

Responsible for greeting customers, determining their needs and budget, then making recommendations on this information.

Lost Horizons Computers: Stilwell, OK (2/2001-4/2005)

Position held: Co-Owner, Computer Analyst.

Responsible for troubleshooting/repairing company and customer computers, and ordering parts. Also built a local area network that is currently in use and maintained.

United States Navy: Worldwide. (8/1990-2/1994)

Positions held: Engine Specialist, Firefighter, Duty Engineer, Computer Analyst.

Volunteered for a special assignment in which I supervised 20 employees and the project had to be completed in 6 weeks. I received a letter of commendation for completing the assignment above and beyond expectations. Built and maintained computer for the crew under orders from the craftmaster/captain. Held a Secret Security Clearance.

EDUCATION:

• Rockland community college online: Suffern, NY 3/14/2009

A+ certification IT technician

REFERENCES:

Available upon request

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