Software Manager

Charles Brian Richardson

***** ******* **** ** *******, GA 30345 803-***-**** *******@*****.***

Summary

Highly-competent and results-oriented professional that utilizes leadership, communication and interpersonal skills to build teams that meet/exceed goals.

Experience

Consultant/Instructor/Choreographer (2000-2012) Atlanta, GA + Columbia, SC

Provide technical dance training to high school students (1200+) as well as independent groups within the southeast region

Coach student development and professionalism through performance opportunities

Motivate students to strengthen and improve life skills

Responsible for producing competitive groups (15+) that consistently place within the top three

Conceptualize and produce show themes

Coordinate student competitions, itinerary and travel logistics

Manage general budget and operating funds for performance-related events

Collaborate with other designers to customize equipment and costume

Serve as a consultant to program directors

Create and direct rehearsal schedules

Organize and manage parent committees

Order props and equipment

Royal Caribbean International (2007-2008) Miami, FL

Professional Entertainer and Wardrobe Manager

Provided live dance entertainment for all events on board cruise line

Instructed Academy dance classes for Royal Caribbean guests

Planned high quality social events for VIPs

Coordinated backstage tours and photo shoots for special guests

Responsible for all costume repairs and alterations

Generate monthly costume reports for corporate office

USC School of Medicine (2005-2006) Columbia, SC

IT Technician for Department of Internal Medicine

Maintained the security and productivity of the departmental network as Tier 1 support personnel for all desktop problems (120+ users)

Provided support to desktop issues and potential network hazards

Trained faculty and staff on proper use of hardware and software

Assisted with maintaining inventory and serial numbers of all technical equipment

Setup and installed new users on Novell networks

Provided network and IT equipment orientation for new faculty and staff

Installed PC and LAN software and hardware for new users

Provided solutions and recommendations on hardware/software requirements

Repaired and restored computer operating systems and hard-drives

Interacted with external technology vendors and worked collaboratively with IT professionals

Maintained documentation of HIPAA Security policies and procedures per industry guidelines

Assisted with ordering all technical equipment while securing best prices to align with budgets

Monitored and tracked hardware and software upgrades including software patches

Served as a member of the School of Medicine HIPAA Security Task force

Maintained inventory system of all PC’s, applications and certification of each desktop

Established and administered the creation of internal department ticketing system for IT requests

Richland School District Two, (2004-2009) Columbia, SC

Substitute Teacher - Performing Arts

Organized daily lessons based on teacher guidelines and curriculum

Maintained disciplinary strategies to foster a positive, stimulating and safe learning environment for all students

Engaged students in enthusiastic learning through creative lesson plans and participation

Education

University of South Carolina - Bachelor of Arts (2007) Columbia, SC

Minor - Technology Support & Training Management

Technical Experience

Software: Windows XP and Mac OS X operating systems Microsoft Office Suite Macintosh iWork (Keynote, Pages, Numbers) 10 Key Proficiency CAD Mechanical Drawing Novell Netware

Hardware: D-Link Routers Cisco Servers Dell Equipment

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