Michael H. Williams

**** **** ***** ***** • Myrtle Beach, SC 29588• Home: 843-***-****• cz4zx3@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Career professional with 30 years of progressively responsible automotive experience. Strong organizational skills with keen attention to detail. Demonstrated ability to prioritize and manage multiple tasks. Exceptional communication skills with proven ability to interface with senior management, staff, and the general public combined with effective customer service skills. Exemplary ability to identify and resolve problems. Enthusiastic team attitude capable of motivating others to meet or exceed goals and self-driven with proven ability to work independently.

PROFESSIONAL EXPERIENCE

Advance Auto Parts 2006 – May 2010

Myrtle Beach, SC

Commercial Parts Pro – Responsible for providing service to wholesale and retail customers. Conduct inventory cycle counts and assist in maintaining inventory. Supervise two delivery/ sales personnel. Conduct Sales calls to current clients and new prospective clients .

Automatic Data Processing/Hayes-Ligon Rockville, MD 1993 - 2005

Product Team Supervisor – Responsible for the research, editing, maintenance and updating of parts and service data files used in software applications which are marketed to the Automotive Manufactures and their dealer body. Coordinated project efforts with our software development and production departments, as well as, our manufacture and dealer contacts. Co-authored the research and development of the Factory Service Maintenance software applications which added in excess of 1 million to the revenue stream in it’s 1st year of release. Responsible for the procurement of technical data and materials from the automotive manufacturers. Responsible for the hiring and supervision of five Technical Editors.

Sport Jeep-Eagle 1989 - 1993

Silver Spring, MD

Parts Manager – Responsible for overseeing the initial set up of a new Parts Department. Provided customer satisfaction by establishing and maintaining customer relation’s policies. Maintained inventory control system to ensure the availability of inventory for resale. Maintained profitability through the sale of parts and accessories and managed departmental expenses.

Sport Chevrolet, Inc. 1984 - 1989

Silver Spring, MD

Assistant Parts Manager – Oversee day to day activities of the department, including the supervision of 15 employees.

Counter Person – Received and filled parts requests from wholesale and retail customers, as well as, the internal Service Department.

Riverdale Tool & Auto Parts 1978-1984

Riverdale, MD

Store Manager – Responsible for customer relations, daily receipts, ordering of merchandise and inventory control. Supervised 3 employees and the overall operations of the store including new accounts, billing of invoices and daily cash receipts.

EDUCATION

Maryland State GED

Prince George’s Community College

Accounting, Business, Management, and Marketing Classes

General Motors Parts Management College - Completed 2 years

SKILLS

Proficient in Microsoft Word, Excel, and Windows based programs

Michael H. Williams

4204 High Brass Trail • Myrtle Beach, SC 29588• Home: 843-***-****• cz4zx3@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Career professional with 30 years of progressively responsible automotive experience. Strong organizational skills with keen attention to detail. Demonstrated ability to prioritize and manage multiple tasks. Exceptional communication skills with proven ability to interface with senior management, staff, and the general public combined with effective customer service skills. Exemplary ability to identify and resolve problems. Enthusiastic team attitude capable of motivating others to meet or exceed goals and self-driven with proven ability to work independently.

PROFESSIONAL EXPERIENCE

Advance Auto Parts 2006 – May 2010

Myrtle Beach, SC

Commercial Parts Pro – Responsible for providing service to wholesale and retail customers. Conduct inventory cycle counts and assist in maintaining inventory. Supervise two delivery/ sales personnel. Conduct Sales calls to current clients and new prospective clients .

Automatic Data Processing/Hayes-Ligon Rockville, MD 1993 - 2005

Product Team Supervisor – Responsible for the research, editing, maintenance and updating of parts and service data files used in software applications which are marketed to the Automotive Manufactures and their dealer body. Coordinated project efforts with our software development and production departments, as well as, our manufacture and dealer contacts. Co-authored the research and development of the Factory Service Maintenance software applications which added in excess of 1 million to the revenue stream in it’s 1st year of release. Responsible for the procurement of technical data and materials from the automotive manufacturers. Responsible for the hiring and supervision of five Technical Editors.

Sport Jeep-Eagle 1989 - 1993

Silver Spring, MD

Parts Manager – Responsible for overseeing the initial set up of a new Parts Department. Provided customer satisfaction by establishing and maintaining customer relation’s policies. Maintained inventory control system to ensure the availability of inventory for resale. Maintained profitability through the sale of parts and accessories and managed departmental expenses.

Sport Chevrolet, Inc. 1984 - 1989

Silver Spring, MD

Assistant Parts Manager – Oversee day to day activities of the department, including the supervision of 15 employees.

Counter Person – Received and filled parts requests from wholesale and retail customers, as well as, the internal Service Department.

Riverdale Tool & Auto Parts 1978-1984

Riverdale, MD

Store Manager – Responsible for customer relations, daily receipts, ordering of merchandise and inventory control. Supervised 3 employees and the overall operations of the store including new accounts, billing of invoices and daily cash receipts.

EDUCATION

Maryland State GED

Prince George’s Community College

Accounting, Business, Management, and Marketing Classes

General Motors Parts Management College - Completed 2 years

SKILLS

Proficient in Microsoft Word, Excel, and Windows based programs

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