Hurtado, Eduardo E.
*** ******** **** *** **, Oak Grove, KY 42262. ***************@*****.***
Management Professional with 10+ years of physical security, risk management, safety, electronics, computers, bilingual (English/Spanish), and executive leadership experience in a high volume, global environment.
SUMMARY OF QUALIFICATIONS
§ 10+ years of successful experience working with personnel management.
§ Successful in maintaining & developing physical security operations & risk management plans.
§ Solid experience in all developing phases of safety plans and standards operational procedures.
§ Strong leadership, planning, organizational skills and effectively handle any crisis situation.
§ Effective presentation, problem solving, and conflict resolution.
§ Able to establish long & short-range vision for assigned departments.
§ Proficient in promoting administrative cost reduction activities.
§ Skillfully managed relationship between customers and the organization.
§ Solid experience in weapons (Assault rifles/pistol/revolver/shotgun/AT4/bombs/M249/granade/mines)
§ Provides customized operational tactics training in counter-terrorist, physical security, risk management.
§ Bilingual Spanish/English
§ Proficiency in the use of Microsoft Office.
§ Assumed Operations Security (OPSEC), identifies computer critical information and manage it.
§ Provided lean six sigma philosophy to the organization, applied this concept to the production process.
EDUCATION
· BS in Electronics Science; University “Antonio Jose de Sucre”, Venezuela, 1994.
· Advanced individual training; Avionics & armament, AH-64D Apache helicopter, US Army, 2003.
· Transmission fiber optic medium, Tulsa technology center, 2000.
· Air Traffic Controller, Air Force, Venezuela, 1995
CERTIFICATIONS
· Command Post Of the Future (CPOF), US Army, 2008.
· Blue Force Tracker, US Army, 2008.
· Battle Command Seminar (BCS), US Army, 2008.
· Counter Intelligence, US Army, 2008.
· Lean Six Sigma: Green belt, US Army, 2007.
· Electronics Technology, US Army, 2005.
· Safety and Risk Management, US Army, 2005.
· Manager Development, US Army, 2005.
COURSES
Safety, Risk Management & Physical Security:
· Defensive driving; Accident investigation and reporting; Strategic planning and risk management; Antiterrorism and prevention strategies; Emergency disaster preparedness; Emergency response; Fire and explosion hazards & safety portable fire extinguishers; Security, safety, and communication; Electrostatic discharge safety; Electrical safety in the workplace; Operational & organizational security; Managing a violent crisis, How to make your company safer; Stages of aggressive behavior; Safety; Workplace aggression;
Management:
· Communicating as a leader; Art of knowledge management; Analyzing workplace war zones; Bridge the expectation gap; New managers responsibilities and fears; New manager's role in the company’s; An introduction to project management future; The oil gas industry overview; Beginning electronic customer relationships; Communicating with power and confidence; Leading a customer focused team; Using survey to measure satisfaction; Business, government and society strategic management; The master negotiator; Overcoming organizational negativity; Preparing for business crises; Handling multiple projects; Business continuity planning; Emotional intelligence.
Technical:
· Diagnosing and troubleshooting computers; Basic concepts of information technology; Theory, identifying, adding, and removing PC systems; Installation and configuration of PCs components & printers; Introduction to networking; Malicious code and information security; Internet security: An overview, Firewall principles, Cryptography & Multi tier virus Protection.
MILITARY TRAINING
· Safety additional duty officer course, US Army, 2007.
· Physical security & entry control point course, US Army Delta Forces, Iraq, 2005.
· Civil disturbance course, US Army, 2005.
· Combat lifesaver course (First Aids), US Army, 2005.
· Antiterrorism course, US Army, 2004.
· Infantry combat training course, US Army, 2003.
· National defense operations course, Air force, Venezuela, 1997.
· Tech. specialist in surveillance, identification & operations course, Air force, Venezuela, 1996.
PROFESSIONAL EXPERIENCE
Jan 2003 - Present U.S. Army Operations Staff Manager
· Actually work as a part of the Battle Staff Managers, take part in the planning and execution of all types of operations, as a part of the staff I am require to mentor, develop, and train young supervisors and new managers in the individual and collective task associated with security operations and risk management.
· Served in Iraq supporting the operation Iraqi freedom working in the security operations, intelligence, escorted VIP personnel, and trained 543 soldiers in: physical security, risk management, safety, guard duty procedures, weapons.
· Developed, implemented safety and security procedures to ensures that personnel were able to understand and carried out all standard operational procedures
· Provided computer information management support more than 500 users.
Nov 2000 - Dec 2003 Decision one / West tele services Supervisor
· Reduced routines inquiries and complaints from customers regarding financial products and services;
· Simplified routines to moderately complex problems and inquires;
· Reduced hardware/software issues by providing high level of technical service. Ensured the equipments were troubleshoot correctly and on time, made sure that the customer was not only satisfied but also impressed with the services;
· Applied positive interpersonal skills to handle customer problems.
Jan 1994 – Aug 2000 Air force, Venezuela Operations Staff Manager
· Improved the security procedures of the unit in case of hostile action against the national security.
· Managed security operations of armed force responsible for providing access control to company posts.
· Managed overall budget, ordering of supplies, and timesheets/payroll.
· Conducted random urinalysis testing, scheduled medical physicals, and manage range operations.
· Conducted and recorded daily post, vehicle, facility checks and unannounced uniform Inspections.
HONOR AND AWARDS
I have been recognizing in 16 times for outstanding duty performance, leadership, risk management and safety.
SECURITY CLEARANCE
I have active government security clearance.