A+ Certified/IT Technician

Seek an entry level I.T. technician position, in which recent A+ certification and 15 years of complex problem solving and troubleshooting skills honed in manufacturing and heavy construction environments, will help a progressive I.T. firm exceed the service expectations of its customers.

EDUCATION:

Information Technology Training Center, S.C. Vocational Rehabilitation Dept., West Columbia, SC ? I.T. Support and Networking Program; Certificate of Completion (1000 hrs) October 2007 ? Earned A+ Certification (IT Technician Designation); pursuing Network+ certification ? Related Applications and skills: Word, Excel, Powerpoint and Customer Service ? Trainee Leadership Award: Sept. 2007

Trident Technical College, Charleston, SC ; TIG Welding Certification

St. Andrews High School, Charleston, SC; Diploma: General Educational Development (GED)

EXPERIENCE:

Electrician (Journeyman) -- Magnolia Plantation and Gardens (Charleston, SC); -- Utilities Construction (Charleston, SC) -- Hunter Brothers Electrical Contractor (Charleston, SC) Installed, maintained, and repaired electrical equipment, wiring, control systems, switches and fixtures. Ensured installation and repairs met city/county electrical codes.

Mechanic -- Charleston Sales and Equipment (Charleston, SC); -- Truluck Asphalt and Construction (Charleston, SC) -- Truck Equipment and Sales (Charleston, SC) ; -- Moore Drums ((Charleston, SC) Diagnosed, adjusted, repaired and overhauled mechanical, hydraulic, and pneumatic equipment, such as bulldozers, graders, conveyors, other equipment used in construction, manufacturing and recycling.

Maintenance Generalist (Self Employed) Performed house, facility and property maintenance to include carpentry, engine, electrical and painting duties.

Transferable skills and abilities developed through my employment:

Interpretation of code books, technical manuals, blueprint and schematics and diagnostic results; Remote Customer Service — Resolved issues with customers, co-workers and suppliers via the phone. Trouble-shooting and Complex Problem Solving — Determined and identified causes of complex performance problems and reviewed pertinent information in order to develop, evaluate and implement solutions. Flexibility — job demands required constant adaptation to new work sites, new information, emergencies and changing employer priorities. Machines and Process Controls — Used machine controls and dashboards to operate machines or control processes (including computers or vehicles). Documentation — Entered, recorded and maintained work orders and other job related information; Active Learning – proactively sought technical updates and applied these to my jobs; sought to understand implications of new information for both current and future problem-solving efforts.

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