Customer Service High School

Nieasha Winder

**** ****** ****** • PHILADELPHIA, PA 19139

267-***-**** • *************@*****.***

EXPERIENCE

Independent Homecare Philadelphia, PA

Caretaker 2012

• Prepare and serve nutritionally balanced meals to patient three times daily

• Administer proper prescribed medication three times daily

• Launder clothing and linens, change bed linens daily

• Clean and sanitize patient area, including bedroom and bathroom

J&P Seafood Philadelphia, PA

Cashier 2011

• Restocked refrigerator and cashier area with merchandise, such as beverages

• Made and served milkshakes, ice cream dishes, and other dessert items for restaurant patrons

• Maintained supply of utensils and condiments for use by patrons

• Handled cash and credit transactions, opened and closed out cash drawers

• Cleaned and maintained checkout area, including beverage station, merchandise weigh station

Philadelphia O.I.C. Incorporation Philadelphia, PA

Housekeeping Management (Hands-on Training) 2009

• Performed housekeeping duties according to the Hotel Industry standards, including vacuuming, dusting, preparing rooms, and sanitizing bathrooms

• Technical instruction in cleaning rooms within industry standards of 25 minutes

• Developed bed-making skills within industry standards of 3 minutes

• Identification of industrial strength cleaning chemicals

EDUCATION

Philadelphia OIC Opportunities Inn Philadelphia, PA

Guest Services 2009

• Guestroom, office, and classroom cleaning with emphasis on hotel standards

Life Skills 2009

• Customer service, attitude, positive guest relations, teamwork, and work ethics

Needham B. Broughton High School Raleigh, NC

Received Diploma 2005

References Available Upon Request

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