PO Box *****
Lakeland, FL *****
•Detail-oriented while able to handle diverse tasks.
•Knowledgeable in accounting, budgeting, billing, payroll, auditing and finance.
•Excellent interpersonal and communication skills, clerical and office management skills.
•Knowledgeable in the use of personal computers and various softwares.
Lakeland Area Mass Transit District dba Citrus Connection Lakeland, Florida Dec., 1994 – Jul., 2011
Accounting Clerk - Finance Department
•Enter and reconcile accounts payable including issuing checks to vendors and on-line payments and reporting of quarterly unemployment tax.
•Enter and reconcile accounts receivable; verifies Control Center’s data for accuracy of ridership and runs reports, printing passenger detail and preparing invoices. Generates invoices of pass sales; prepares daily cash receipts, and on-line check deposits.
•Verifies pricing and gallons of fuel deliveries and fuel invoices; prepares and files on-line fuel tax returns and monthly fuel tax refund reports.
•Assists in handling all payroll related work, including but not limited to processing of all benefit requests
•Maintains employee payroll deductions, distributing garnishments and child support payments; prepares employee hourly overtime reports. Assists in tracking all time off of all employees.
•Counts front desk pass sales and acts as a backup role to pass sales.
•Maintains change fund and provides change for CSR. Counts Operation Manager’s change fund and provides reimbursements for receipts.
•Handles vendor and customer telephone inquiries to include ordering manifest and money bags from armored car service for fare count and other finance department supplies.
Accounting Clerk, Human Resources & Risk Management
•Maintained all employee personnel records.
•Assisted in maintaining deferred compensation records and worker’s compensation claims and other related warrants associated with payroll taxes, credit union, and special deductions.
•Assisted in maintaining accident reports and all insurance claims.
•Assisted in preparation of annual and quarterly reports required by Federal, State and County entities.
Para Transit Assistant Coordinator
•Scheduled bus transportation for para-transit system
•Verify and calculate bus operators’ daily mileage.
•Prepare no show letters and manage customer complaint file and process daily reports.
•Verify eligibility of ADA applicants with medical professionals.
•Train employees in the operations of specialized software and scheduling of clients.
•Managed multi-line phone communications, scheduling information to customers, typing and transcriptions for the Transit Director and Operations Manager; organization of promotional mailings, calculation of daily transfers and riderships, managing cash drawer and sales of commuter tickets. Assisted walk-in customers with scheduling information.
•Attended and transcribed minutes for company and Board of Directors monthly meetings.
•Dispatched bus operators and supervisors for passenger transfers and summoning emergency vehicles.