Customer Service Sales
Resume:
Brittney Ann Schneider
Scranton, Pennsylvania 18504
570-***-**** *******@*****.***
OBJECTIVE
Desiring an empowering Entry-Level Pharmaceutical Sales position in a progressive and challenging work environment where I may use my communication skills and talents to make a positive contribution to the organization and gain experience within a constant learning environment.
PROFILE
Accomplished, Achievement-driven and results-oriented recent Communication Studies Graduate
- Persistent and driven; acquired two bachelors degree’s while working part-time and being involved in numerous school athletics.
- Youthful and yet very mature- willing to learn and grow; passionate about achieving a challenging position that allows meaningful contributions to a business’ success.
- Superb leadership, interpersonal, planning and communication abilities.
- Detail oriented, self motivated, and self directed
- Articulate, conscientious, adaptive and personable in approach
- Well organized
- Data entry and computer experience
- Resourceful and independent employee
- Team leader/player driven by collaboration and continuous learning
PROFESSIONAL EXPERIENCE
Accompanied the East Stroudsburg University Athletic Director in traveling to local high schools and worked as the recruiter and representative for East Stroudsburg University Cheerleading during my last two and a half years of college. I gave a brief presentation on “Life as an ESU cheerleader” and spoke and kept contact with prospective students. Also, as holding the title as President for the East Stroudsburg Dance Company for three years, I was in charge of setting up the Dance Company display for all of the Open Houses that East Stroudsburg University held. I put together tri-folds, power points and brochures for recruitment processes.
EDUCATION
B.S. Communication Studies Graduated December 2009
• East Stroudsburg University of Pennsylvania
East Stroudsburg, Pennsylvania
B.S. History Graduated December 2009
• East Stroudsburg University of Pennsylvania
• East Stroudsburg, Pennsylvania
H.S. West Scranton High School Graduated May 2005
• Scranton, Pennsylvania
WORK EXPERIENCE
Bank of America, Scranton, PA September 2010 – Present
Trade Finance Services, Specialist I
• Initiate Letters of Credit after building and maintaining relationships with various customers
• Setting up payments through various Bank of America based systems
• Examining on shore documents and checking compliance issues
Bank of America, Scranton, PA January 2010 – September 2010
Fraud Analyst I
• Communicated with customers and resolved their fraud concerns through numerous computer software programs.
• Answered phones showing customer service that was monitored through a quality team.
Help Desk, ESU Academic Computing Center East Stroudsburg, PA August 2009 – December 2009
• Assisted university students and staff in resolving diverse hardware, network, and software issues.
• Ensured quick resolution of user concerns and escalated more complicated support issues to senior helpdesk representatives and engineers.
The Express Scranton, PA January 2006 - Present
Sales Associate
• Reliable, friendly, courteous and energetic personality.
• Promotion skills.
• Knowledgeable of telephone operations and register.
United Neighborhood Center, Scranton, PA August 2005 – August 2009
Care giver/Camp Counselor
• Conducted a classroom of younger school aged children.
• Planning and implementing daily activities and events
• Led a group of up to twelve children through a summer camp for a period of six weeks.
COMPUTER SKILLS
Microsoft Word, Excel, PowerPoint, Outlook, and Microsoft Project
ASSOCIATIONS
Varsity HS Cheerleading 2001-2005
Varsity HS Track and Field 2003-2005
Varsity HS Cheerleading Captain 2005
Miss Invader 2005
East Stroudsburg University Dance team 2005-2007
East Stroudsburg University gymnastics club 2005-2007
East Stroudsburg University Dance Company 2006-2009
East Stroudsburg Varsity College Cheerleading 2007-2009
East Stroudsburg Varsity College Cheerleading Captain 2008-2009
Rock and Roll Marathon/Half Marathon Series 2010-present
Walt Disney World Marathon Series 2011
References
Professional References
Dr. Martin C. Penetar, DO
Prime Medical
231 Northern Boulevard Suite C.
South Abington Township, PA 18411
Dr. Saadeddine Hijazi
Prime Medical
231 Northern Boulevard Suite C.
South Abington Township, PA 18411
Dr, Douglas Lare
East Stroudsburg University (Dpt. Chair/professional)
100 Prospect Avenue, Stroud 209G
East Stroudsburg, PA 18301
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